Hub Cooperative
Finance Companies

Hub Cooperative Service Ltd. is a member-based cooperative for technology solution of financial service such as national and international remittance service, savings and credit, cooperatives payment slip clearing, digital payment and settlement etc registered under the Cooperative Act, Nepal. With its wide range of cooperative networking, members from various part of Nepal can access these services through their respective cooperative within the community. Having initiated International and national remittance services through cooperatives and inter-cooperative clearing of payments, Hub Cooperative now extending its digital services as the need of cooperatives to their members.

Service Associate

Views: 751 | This job is expired 4 years, 4 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Dec. 21, 2020 23:55 (4 years, 4 months ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Communication Customer Relationship Management Customer Service

Other Specification

Grade: 2

Proficient in both written and speaking English
Excellent interpersonal communication skills with confident and dynamic personality
Ability to stay calm in challenging situations
Knowledge of PR and Analyzing information
Excellent coordination, planning and guiding skills
Commanding English spoken with fast typing skill

Job Description

Greeting customers, starting conversations and connecting to their either technical or subject help
Responding promptly to customer inquiries and acknowledging and resolving their complaints and problems
Ensuring customer satisfaction and providing accurate, valid and complete information
Keeping records of interaction and follow communicating procedures, guidelines and policies
Maintaining a positive and professional attitude towards customer all the time
Communicating and coordinating with colleagues as necessary
Responsible for customer support via call, messenger, instagram and email
They will also be engaged in the backend part of the website to resolve the sales and payment related issues on the website

Note:

Two wheelers with driving license
Selection will be through written exam and interview

Benefits of company: As per organization's rules

Applying Procedure:

Interested candidate are requested to send their CV and Cover letter in mentioned mail address [email protected] with 4th poush, 2077.

For more information: www.hubcooperative.com

OR,

This job has expired.

Similar Jobs