Foodmandu

Customer Service Representatives

Foodmandu

Customer Service Representatives

Foodmandu is an e-commerce company providing on-demand food delivery service inside Kathmandu, Lalitpur, and Bhaktapur and Pokhara as well. We are the first company in Nepal with innovative concept of connecting foodies with the most popular restaurants in the city and delivering customer's orders at their door-step.

Customer can order food via our website www.foodmandu.com or our mobile app available on Android and IOS platforms. Having started its operation in 2010, Foodmandu has now grown to 250 plus team members serving 300000+ customers from the widest range of 800 plus partner restaurants.

We are looking for some energetic individuals with good interpersonal and communication skills for our customer service team. Be a part of the rapidly growing online service company. There are vacancies for following position at the moment.
Foodmandu is an e-commerce company providing on-demand food delivery service inside Kathmandu, Lalitpur, and Bhaktapur and Pokhara as well. We are the first company in Nepal with innovative concept of connecting foodies with the most popular restaurants in the city and delivering customer's orders at their door-step.

Customer can order food via our website www.foodmandu.com or our mobile app available on Android and IOS …

Customer Service Representatives

Views: 2186 | This job is expired 9 years ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : entry
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Apr. 05, 2015 00:00 (9 years ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification
  • Having good working knowledge of basic computer applications.
  • Excellent verbal and written communication skills in both Nepali and English.
  • Demonstrate an audible, friendly, professional, and well-mannered speaking voice
  • Skill in dealing calmly and politely with the public under stressful conditions.
  • Ability to withstand criticism and irritated people.
  • Ability to make logical and quick decision in difficult situation.
  • Experience in hospitality industry will be a plus.

Job Description

  • Answer phone calls and respond to customer inquiries
  • Handle and process online and telephonic orders
  • Mobilize delivery staffs in wise, effective and efficient manner
  • Promptly identify and resolve customer issues
  • Other duties as needed

This job has expired.

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