Water Bridge Management Services

Customer Service Representative (CSR)

Water Bridge Management Services

Customer Service Representative (CSR)

Water Bridge Management Services is the first BPO company in Nepal serving BAFI's and Travel and Tourism Sector and is seeking to recruit a highly dedicated and qualified candidate For A Class Commercial Bank

Customer Service Representative (CSR)

Views: 1820 | This job is expired 1 year, 2 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Marketing communication, Telemarketing, Other
Job Level : Entry Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Kalikasthan, Kathmandu
Offered Salary : NRs. 12,500.00 - 25,000.00 Monthly
Apply Before(Deadline) : Feb. 18, 2023 23:55 (1 year, 2 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Professional Skill Required : Communication Time Management Dedication
Other Specification
  • Good in Nepali and English verbal/written communication
  • Ability to work in a fast-paced and pressured environment while remaining proactive, resourceful and efficient
  • Excellent ​people-handling skills - calm, soft-spoken, and persuasive 
  • Strong organization skills with a problem-solving attitude
  • Well-versed in Microsoft office tools
  • Should be flexible to work in any of the shifts

Job Description

  • Learning the art of communication while working.
  • Deal virtual banking over the phone and email.
  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues

Note: 

  • Female candidates are highly encouraged to apply

This job has expired.

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