Daraz

Customer Service Representative

Daraz

Customer Service Representative

Customer Service Representative

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : entry
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Feb. 04, 2015 00:00 (9 years, 5 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification

A successful candidate will fulfill the following requirements:

  • Comfortable with using computer softwares
  • Excellent communication and interpersonal skills and strong drive
  • A lot of patience
  • Preference given to those who have experience as Customer Service Rep or Call Agent

Job Description

About the role:

We're looking for a motivated self-starter to join our team. You will help buyers with any order/product  related questions. You will:

  • Handle customer queries both by phone and email
  • Explain customers how to place an order online
  • Call customers to confirm their order if not already done or ask any product related questions such as size, 
  • color etc
  • Liaise will the sellers in case of problems, exchange or return

This job has expired.

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