About the job

Position Overview: We are seeking a dedicated and motivated Full-Time Customer Service Representative to join our team. Ideal candidates will possess a bachelor's degree and are encouraged to apply, including recent graduates. The role requires exceptional communication skills and a strong sense of accountability.

Key Responsibilities:

• Provide outstanding customer service and support via phone, email, and chat.
• Address customer inquiries and resolve issues promptly and effectively.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to enhance customer experience.
• Uphold company policies and procedures while ensuring customer satisfaction.

Qualifications:

• Bachelor’s degree in any field. (Bachelors Students are encouraged to apply)
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive approach.
• Ability to work independently and as part of a team.
• Previous customer service experience is a plus, but fresh graduates are encouraged to apply.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.
• If you are enthusiastic about providing exceptional service and ready to make a positive impact, we would love to hear from you!