Mad Ads Agency

Customer Service Representative

Mad Ads Agency

Customer Service Representative

Customer Service Representative

Mad Ads Agency

Kathmandu
Experience: More than 1 year
Key Skills: Creative Writing Customer Support Content Development Customer Experience Customer Service Representatives

Customer Service Representative

Views: 424 | Apply Before: 2 days, 9 hours from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Internship
Job Location : Kathmandu
Apply Before(Deadline) : Jul. 18, 2024 23:55 (2 days, 9 hours from now)

Job Specification

Education Level : Other
Experience Required : More than 1 year
Professional Skill Required : Creative Writing Customer Support Content Development Customer Experience Customer Service Representatives

About the job

Company Description

Mad Ads is a digital marketing company based in Kathmandu, Nepal. We specialise in providing a range of services, including digital advertising, branding strategies, social media management, and website design and development.

Role Description

This is an internship role for a customer service representative at Mad Ads Agency in Kathmandu. As a customer service representative, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will involve responding to customer inquiries, resolving issues, and providing information about our services. This is an on-site role based in Kathmandu.

Qualifications

  • Customer service representatives and customer support skills
  • Knowledge of the Meta Business Suite (Facebook and Instagram)
  • Content writing skills
  • Excellent communication and interpersonal skills
  • Knowledge of digital marketing and advertising is a plus.
  • Ability to work in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Fluency in Nepali and English

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