Customer Service Officer

Other Source

Source: Other Source

Key Skills: Customer Satisfaction (Csat) Communication Customer Support Computer Application Training Customer Satisfaction

This job is expired 8 months ago

Customer Service Officer

Views: 201 | This job is expired 8 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Apply Before(Deadline)	:	May. 20, 2024 13:45 (8 months ago)

Job Specification

Experience Required	:	Not Required
Professional Skill Required	:	Customer Satisfaction (Csat) Communication Customer Support Computer Application Training Customer Satisfaction

About the job

Our platform aims to simplify and expedite the job search and training process for individuals.

Role Description

This is a full-time on-site role as a Customer Service Officer located in Kathmandu. The Customer Service Officer will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience. Daily tasks will include addressing customer inquiries, resolving complaints, and maintaining open lines of communication with customers also closing leads.

Qualifications

Strong interpersonal skills

Experience in customer service

Ability to provide excellent customer support

Familiarity with customer satisfaction principles

Commitment to delivering a positive customer experience

Effective problem-solving abilities

Excellent verbal and written communication skills

Ability to work well in a team

Proficiency in relevant computer applications

Prior experience in a similar role is preferred

This job has expired.

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