Expert Education and Visa Services

Customer Service Assistant

Expert Education and Visa Services

Customer Service Assistant

Customer Service Assistant

Basic Job Information

Job Category : Teaching / Education
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 10, 2022 23:55 (1 week, 6 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification
  • He or she needs to be very friendly, polite and tactful in nature.
  • Ability to build excellent rapport with customer to ensure customer satisfaction
  • Good in both English and Nepali language
  • Good communicator and good negotiation skills.

Job Description

  • Listening to customer concerns and providing information, answers, or responses.
  • Taking orders and processing billings and payments.
  • Obtaining and correctly recording customer information.
  • Reviewing and making changes to customer accounts.
  • Handling customer complaints and processing returns effectively.
  • Keeping records of customer interactions.
  • Ensuring customer satisfaction or referring customers to supervisors.
  • Identifying opportunities to up-sell other products and services.

This job has expired.

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