Masta Kala Crafts

Customer Service Executive

Masta Kala Crafts

Customer Service Executive

At Masta Kala, we are driven to create an eclectic mix of everyday products that are functional, fresh and fun. We are constantly trying to design things that we would want to have in our homes and things you couldn't find locally. Each item is made envisioning it as a gift - whether it's for a wedding, as a thank you gesture or simply something special for you. 


Oh! Let's not forget to mention our flair for personalisation.

Customer Service Executive

Views: 994 | This job is expired 2 years, 2 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : CHAMATI, BALAJU, KATHMANDU
Offered Salary : NRs. 12,000.00 Monthly
Apply Before(Deadline) : Apr. 09, 2022 23:55 (2 years, 2 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

This job has expired.

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