Aceon Software

Customer Service Executive

Aceon Software

Customer Service Executive

Aceon Software is one of the global service providers having started its journey in the year 2014. Since the organization has been providing the IT and ITES Enable services in all major Voice and Non-Voice Business Process Outsourcing (BPO) Field. The organization can now proudly assert that it in-houses 100+ seat in its corporate location in Kathmandu Nepal. Aceon Software has built its value proposition not only as a service provider but as a client partner, with its ability to do the following:

  • Voice, Non Voice Process
  • Data Processing
  • Web Designing
  • Business Process Outsourcing
  • Software Development
  • Lead Generation

Having expertise in marketing adeptness and superior recruitment policies Aceon Software is here to meet your expectations with superlative facilities and qualitative work force the organization has already tasted the opulent aroma of being absolute commander in the domain of IT, ITES and more importantly BPO industry.

Aceon Software is one of the global service providers having started its journey in the year 2014. Since the organization has been providing the IT and ITES Enable services in all major Voice and Non-Voice Business Process Outsourcing (BPO) Field. The organization can now proudly assert that it in-houses 100+ seat in its corporate location in Kathmandu Nepal. Aceon Software has built its value …

Customer Service Executive

Views: 2460 | This job is expired 2 years, 2 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Marketing communication
Job Level : Mid Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Tinkune Kathmandu, Infront of Kantipur Hospital,
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 14, 2022 10:37 (2 years, 2 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Professional Skill Required : Communication Marketing Public Relations
Other Specification
  • Should be able to communicate in English
  • Some experience is desirable though Fresher may apply
  • Good communication skills in English
  • Must have good convincing and interaction skill
  • Mature attitude with a capability to discuss business issues
  • Should know how to excel and exceed customer’s expectations by going the extra mile even in moderately stressful situations
  • Friendly personality and team player
  • Ability to work under pressure
  • Knowledge of Telemarketing and Customer Care will add an advantage

Job Description

  • Its a full time Night Shift Job  which is fully office based, Candicates will be 80% engaged into communication to help the USA customers. 
  • Provide a high quality phone and customer service support for end-user customer
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Generate sales leads
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
  • Utilize computer technology to handle high call volumes

Job Type: Night Shift
Night (Full Time):  8:15 pm to 4:45 am (Eastern Standard)
Offered Salary: 16,500-20,000 + Incentives up to 40,000 and even more 

Applying Procedures:

Interested Candidates must send their updated resume and cover letter with the job title to [email protected]/[email protected] 

OR,


This job has expired.

Recommended Jobs

Job Action

Similar Jobs
Powered by Merojob AI
job_detail_page
Search, Apply & Get Job: FREE