J & T Associates
Manpower Recruitment

J&T Associates is Nepal’s premier CRM and Outsourcing Solutions Company. Established in the year 2003, the company offers a unique approach in managing non-core business activities through Outsource Solutions as well as Direct Marketing of products and services. The portfolio includes Outsourcing services to organizations in multiple industries such as insurance, banking, financial services, INGO’s, schools, telecom, transportation and travel, hotels, to name a few. Our Human Resource Consulting and Outsourcing service are providing successful support to Nepalese business enterprises.

Customer Service

Views: 136 | Apply Before: 1 week, 2 days from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Nov. 12, 2025 23:55 (1 week, 2 days from now)

Job Specification

Education Level	:	Diploma Certificate
Experience Required	:	Less than 1 year
Professional Skill Required	:	Communication Skills Interpersonal Skills Customer Service Skills Attention to Detail

Other Specification

Proven experience as a customer service role.
Excellent communication and interpersonal skills
Ability to handle rejection and remain resilient.
Strong negotiation and persuasion skills.
Proficient in using CRM software.
Ability to work independently and as part of a team.
High school diploma; a degree in business, marketing, or a related field is a plus.

Note: Freshers are highly encouraged to apply.

Job Description

J&T Associates is Nepal’s premier CRM and Outsourcing Solutions Company. Established in the year 2003 the company offers a unique approach in managing non core business activities through Outsource Solutions as well as Direct Marketing of products and services. The portfolio includes Outsourcing services to organizations in multiple industries such as insurance, banking, financial services, INGO’s, schools, telecom, transportation and travel, hotels to name a few. Our Human Resource Consulting and Outsourcing service are providing successful support to Nepalese business enterprises. Vacancy Announcement: Customer Service

Key Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.