eSewa

Customer Care Executive

eSewa

Customer Care Executive

Established in 2009, eSewa is a household name today. South Asia’s first digital wallet, licensed Payment Service Provider from Nepal Rastra Bank (Central Bank of Nepal), and an ISO 27001:2013 certified, eSewa is a subsidiary company of F1Soft International, a leading FinTech company of Nepal. Team eSewa has been working tirelessly to achieve its vision to create a cashless economy. For this, the company has onboarded more than 200k merchants, 50+ Banks, and Financial Institutions (BFIs) and established a wider network of agents nationwide.eSewa is a mobile wallet that allows you to make online and offline payments to merchants, transfer funds to banks and much more.
Established in 2009, eSewa is a household name today. South Asia’s first digital wallet, licensed Payment Service Provider from Nepal Rastra Bank (Central Bank of Nepal), and an ISO 27001:2013 certified, eSewa is a subsidiary company of F1Soft International, a leading FinTech company of Nepal. Team eSewa has been working tirelessly to achieve its vision to create a cashless economy. For this, the company …

Customer Care Executive

Views: 3168 | This job is expired 9 years, 3 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : entry
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Jan. 25, 2015 00:00 (9 years, 3 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Good communication and negotiation skills
  • Good Command over written and oral English and Nepali
  • Should be techno friendly and have good knowledge of latest technology
  • Having calm and pleasant personality and able to work under stress
  • Previous experience in a call center will be an added advantage

Job Description

  • Interact with the valued customers and merchants of the company
  • Handle customers via phone and able to solve problems with a Can-do attitude
  • Attend various conferences and exhibitions to demonstrate the various services of the company
  • Daily Reporting of various customer complaints and feedback

This job has expired.

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