Views: 567 | This job is expired 10 months ago
Job Category | : | Secretarial / Front Office / Data Entry |
Job Level | : | Mid Level |
No. of Vacancy/s | : | [ 1 ] |
Employment Type | : | Full Time |
Job Location | : | Lalitpur, Bāgmatī, Nepal |
Apply Before(Deadline) | : | Sep. 12, 2024 23:55 (10 months ago) |
Education Level | : | Under Graduate (Bachelor) |
Experience Required | : | More than or equal to 2 years |
Professional Skill Required | : | Analytical Skills Data Analytics Data Analysis Databases Data Visualization |
About the job
Company Description
Prolink Tech Solutions Pvt Ltd is a full-service outsourcing company based in Satobato, Lalitpur. We offer Chat Support BPO, Digital Marketing, Software Development, and related IT services for businesses. Our mission is to drive technological innovation and operational excellence for our clients by leveraging top-tier talent, extensive industry knowledge, and unwavering dedication to meeting each customer's unique business needs.
Location: Lalitpur (ON-SITE JOB)
This is a full-time on-site role for a Customer Service Representative (CSR) Team Lead at Prolink Tech Solutions Pvt. Ltd. in Kathmandu. The CSR Team Lead will be responsible for overseeing and managing a team of customer service representatives, ensuring high levels of customer satisfaction, resolving escalated customer issues, analyzing team performance metrics, and implementing improvements to enhance the customer service experience.
Qualifications
Office Timing- 9:30-7:30
Working 28 days per month.
Only people living in Kathmandu Valley can apply**
This job has expired.