About the job

Company Description

EduSpace is a leading talent acquisition agency based in Kathmandu, Nepal. We pride ourselves on our commitment to connecting exceptional individuals with companies that recognize and cultivate their unique strengths. Our dedicated team of experts meticulously navigates the talent landscape to curate the perfect match for both candidates and employers. With a keen understanding of diverse industries, trends, and the evolving job market, EduSpace is your trusted partner in shaping your professional narrative.

Role Description

This is a full-time on-site role for a CSR Intern at EduSpace Nepal. The CSR Intern will be responsible for providing exceptional customer service and support to clients, ensuring customer satisfaction and a positive customer experience. The day-to-day tasks will include handling customer inquiries, resolving issues, providing product information, and maintaining customer records.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Experience in ensuring customer satisfaction and a positive customer experience
• Ability to handle customer inquiries and resolve issues
• Excellent communication and interpersonal skills
• Ability to work well in a team and collaborate with colleagues
• Strong problem-solving skills and attention to detail
• Proficiency in relevant customer support software and tools
• Experience in the recruitment industry is a plus
• Bachelor's degree in Business Administration or related field