CSR

Sajilo Sewa

Source: Other Source

Views: 1056|Published on: Jun 28, 2024

Others

Entry Level

Full Time

Vacancy: 1

Lalitpur|

Experience: Not Required|

Job Description

Roles and responsibilities of this job

About the job

𝗝𝗼𝗯 𝗱𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:

We are looking for enthusiastic learners who can handle pressure and work with the team effectively and efficiently. The position is open for everyone who is proficient on communication methods and professional conversation.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

No. of Opening: 1

Gross Salary: Negotiable

Nature of employment: Part-Time

Working Hours: Shift wise: 1:30 PM - 6:30 PM (Evening Shift 5 hours everyday)

Essential Duties and Responsibilities:

Managing and handling phone call and social media leads.
Assigning technician to clients and handling orders.
Maintain daily database and keep record of customer interaction.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Identify and assess the customer’s needs to achieve satisfaction.
Calling existing clients to take service feedback.
Weekly and monthly report preparation of customer accounts and information.

(Fresher with good communication skills are encourage to apply)

Required Skills and Knowledge:

Plus 2 Completed (Bachelors Running Students Preferred) Excellent communication and writing skills in both English and Nepali.
Active listening skills and interpersonal skills.
Customer Orientation and ability to respond/adopt the different style of characters.
Should have basic skills related to MS-Excel and MS-Word.

Language

Proficiency in Nepali and English

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:Not Required

Skills Required

Required skills for this job

Customer Support

Customer Experience

Customer Service Representatives

Phone Etiquette

Etiquette

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jul 13, 2024

About the organization

Sajilo Sewa

Home services at your fingertips. Download the App NOW!! 👇 onelink.to/7t9a7h Sajilo Sewa, is an online service marketplace that allows homeowners and businesses to instantly request home services from multiple service providers. The service providers can be booked directly through our app and website. Our service providers are certified, friendly and always on time.

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