About the Role

We are seeking a highly motivated and enthusiastic Team Leader to assist and manage a team of Credit Analysts and is keen to provide ongoing support and coaching to ensure that their team is successful together. The Team Leader supports the Credit Manager in ensuring the effective and efficient day-to-day operations of the credit team are in line with Stellar’s purposes and provide excellent customer service all the time. The Team Leader is responsible for monitoring and developing the daily services and performance of the Credit Analysts.

If you’re experienced in the Australian mortgage industry, passionate about coaching others, and ready to grow your leadership career, we want to hear from you!

Key Responsibilities

• Coach, support, and lead a team of Credit Associates 
• Monitor daily workflows and ensure smooth operations 
• Provide feedback, mentoring, and regular performance reviews 
• Oversee loan assessments and ensure compliance with lending policies 
• Support brokers with complex scenarios and credit recommendations 
• Manage CRM and lender data entry and documentation 
• Coordinate with the Credit Managers on training and team development 

Who You Are

• 3+ years of experience in the Australian mortgage industry  
• Bachelor’s degree in Business or related field 
• Strong knowledge of loan processing, compliance, and credit assessment 
• Experienced with CRM platforms such as Mercury (M5/Nexus), ApplyOnline, Podium, etc. 
• Analytical thinker with excellent problem-solving abilities 
• Effective communicator with a proactive, supportive leadership style 
• Highly organised, time-efficient, and committed to team success 

How Different Are We from Others? 

A. End-to-End Loan Support - Not Just the Easy Bits 

• We handle the full loan journey - from document collection to settlement and beyond. 
• Gain hands-on experience in the entire lifecycle, not just bits and pieces. 

B. We invest in your  Growth

• Structured onboarding & credit training 
• Continuous learning sessions 

C. Training that Actually Trains You

• We provide real, structured credit training - tailored to the Australian mortgage industry. 
• Confident, competent, and client–ready 

D. Real Clients, Real Impact

• Work with multiple reputable Australian brokers, giving you exposure to a variety of systems, lender policies, and scenarios 

E. People First Culture

• You're more than a number to us 
• We foster a safe, collaborative, and high-performance environment where everyone lifts each other up 

F. Clear Career Paths

• We are young, we are growing, with lots of opportunities for growth and development

G. We Are Here to Stay

• We’re registered, compliant, and here to stay 
• While some companies operate in the grey, we’re proudly registered and run everything above board, right here in Nepal. 
• Let’s just say: we pay taxes... and your salary on time 

What we offer 

• A supportive, high-performing team culture 
• Opportunity to work directly with Australian brokers and Leaders 
• Global career experience without leaving Nepal 
• Competitive +SSF with performance growth opportunities 
• Festival and profit bonuses  
• Referral bonus for recommending successful candidates 
• We only work 5 days a week 
• Work hours:  6:00 AM – 2:00 PM 
• An amazing and supportive team where you can be your authentic self!  
• Monthly MVP recognition: Shine in your role and be rewarded for your outstanding contributions.
• Don’t worry about meals: We provide wholesome, healthy breakfast and lunch!