Reports to : Finance Manager & Finance Director  

Job Summary: 

The Credit Officer-Finance will play a pivotal role in managing the financial operations related to credit and collections within our private tour/ticketing organization. This role involves evaluating creditworthiness, monitoring outstanding balances, and ensuring timely collections to maintain healthy cash flow. The ideal candidate will possess strong analytical skills, attention to detail, and a deep understanding of financial principles.

Key Responsibilities:

• Evaluate potential customers' creditworthiness, assess risks, and establish credit limits and terms.
• Monitor customer accounts, review aging reports, and address credit limit breaches or payment discrepancies.
  
• Implement collection strategies, contact customers for payments, and negotiate payment plans
  
• Maintain credit records, prepare accounts receivable reports, and analyze data for trends and improvements.
  
• Handle credit inquiries and disputes, resolve customer concerns, and educate on credit policies.
  
• Collaborate with sales and finance, and provide insights to improve credit processes and policies.
  
• Prepare fund inflow report on weekly basis and report to line manager

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Previous experience in credit analysis, collections, or finance-related roles, preferably within the travel or hospitality industry.
• Strong analytical skills with the ability to interpret financial data and assess credit risk effectively.
• Excellent communication and negotiation skills, with the ability to interact confidently with internal and external stakeholders.
• Detail-oriented with a high degree of accuracy in data entry and documentation.
• Proficiency in using financial software and Microsoft Office Suite, particularly Excel for data analysis.
• Knowledge of relevant laws, regulations, and industry standards pertaining to credit and collections practices.
• Ensure customer statements and invoices are sent promptly.
• Regularly follow up with all customers to collect payments before the IATA deadline.