Counselor

Abasar Nepal Pvt.Ltd.

Source: Other Source

Views: 487|Published on: Jun 25, 2024

Teaching / Education

Mid Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: More than 2 years|

Job Description

Roles and responsibilities of this job

About the job

Job Summary:

As an Admission Counselor, you will play a pivotal role in guiding and assisting prospective learners through the admission process. You will be responsible for understanding the educational needs and aspirations of potential students and providing them with comprehensive information about our online programs offered in partnership with upGrad. Your strong interpersonal skills, empathetic approach, and deep knowledge of our programs will be essential in helping individuals make informed decisions about their educational journey.

Responsibilities:

Serve as the primary point of contact for prospective learners, responding to their inquiries via phone, email, chat, and other communication channels.
Engage with potential students, understand their career goals, and provide personalized guidance on suitable programs.
Conduct informative and persuasive consultations, highlighting the benefits and features of our online programs and addressing any concerns or queries.
Assist students with the application process, ensuring all necessary documents are completed accurately and submitted on time.
Collaborate with the admissions team to review applications, assess eligibility, and make admission decisions following our admission criteria.
Maintain accurate records of all interactions with prospective learners in the CRM system.
Stay updated with the program offerings, curriculum, and industry trends to effectively address student queries and concerns.
Participate in educational fairs, webinars, and other events to represent Mentor Lab and provide information to prospective learners.
Provide feedback and insights to the management team on student preferences, market demands, and competition.

Requirements:

Bachelor's degree in a relevant field.
Proven 2+ years experience as an admission counselor, student advisor, or similar role.
Excellent communication and interpersonal skills, with a customer-centric approach.
Empathetic listener with the ability to understand and address student needs.
Familiarity with online learning platforms and an understanding of the benefits of online education.
Detail-oriented and well-organized, with excellent time management skills.
Proficiency in using CRM software and other relevant tools.
Ability to work independently and collaboratively in a team environment.
Fluency in both written and spoken English and Nepali.
Willingness to work flexible hours, including weekends and evenings, as required.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Skills Required

Required skills for this job

Mental Health

Group Therapy

Counseling Psychology

Family Therapy

Mental Health Counseling

Applying Procedure

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Apply Before: Jul 18, 2024

About the organization

Abasar Nepal Pvt.Ltd.

ABASAR NEPAL PVT.LTD is a skull on Human resources solutions and has been providing human resource management and helping the unemployed people of own nation since 2017. Our company is involved in committed to provide the best services to clients and job seekers in different field and profession of varied diversity of candidates from entry level associates, Mid-level managers to first level manager. ABASAR NEPAL PVT.LTD provides the employee with a variety of options and allow to choose the right staffing strategy for the company. Whether dealing with direct-hire, contract, or consulting positions, ABASAR NEPAL PVT.LTD management finds the appropriate candidates for each. When it comes to placement, we work with our candidates to find the right fit based on their specific career objectives. We know their mentors, career paths, strengths and development areas. Our services range from HR consulting, staff outsourcing, recruitment and selection processes, training and development to business process outsourcing getting broader with the market requirements equity with you.