IDP International

Counsellor/ Sr. Counsellor(Canada)

IDP International

Counsellor/ Sr. Counsellor(Canada)

About IDP (whole company) 

IDP is a leader in global education services. As an Australian listed company, we have operations in more than 50 countries and our websites attract 100 million visits a year. 

We specialise in combining human expertise with our leading digital platform to help people get accepted into their ideal course, take an English language test or learn English in our schools. 

Our teams are side by side with our customers every day, at every step from course search through to starting their dream course or career. 

Our data insights are relied upon by organisations around the world to help ensure decisions are informed by the diverse needs, challenges and motivations of students. Most of all, we are proud of our people. It is our trusted people and processes which help our customers turn their study or English goals into a launchpad for their career. 

About IDP Student Placement 

IDP combines experience and technology to help students get into their dream international course. 
Our global digital platform connects leading institutions, services, alumni with prospective students.

But these advantages would mean little without our expert people. Our highly trained counsellors are by our students' side from the first course search until day one in the classroom, and beyond.

All of them are experts in ensuring students can submit quality, verified applications, resulting in a world-class education for our customers, and genuine students for our institution clients. 

About IELTS

IELTS (the International English Language Testing System) is the world’s most popular English language test for work, study and migration. 
More than 10,000 organisations trust IELTS as a reliable indicator of true to life ability to communicate in English. 

IELTS assesses a test taker’s English language proficiency across four skills: listening, reading, writing and speaking. 

Delivered on either a computer or paper, IELTS is the only high-stakes language test recognised for migration across Australia, Canada, New Zealand and the United Kingdom. With a focus on human conversations, IELTS was a pioneer of four-skills English language testing more than 30 years ago. IELTS continues to set the standard for English language testing today.

About IDP (whole company) 

IDP is a leader in global education services. As an Australian listed company, we have operations in more than 50 countries and our websites attract 100 million visits a year. 

We specialise in combining human expertise with our leading digital platform to help people get accepted into their ideal course, take an English language test or learn English in our …

Counsellor/ Sr. Counsellor(Canada)

Views: 1471 | This job is expired 6 months ago

Basic Job Information

Job Category : Teaching / Education > Counseling
Job Level : Mid Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 18, 2023 23:55 (6 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : MS Office Suite Attention to Detail Communication Problem Solving Interpersonal Skills
Other Specification
  • Bachelor’s degree in a related field.
  • At least 2 years of experience in the immigration and education consultancy industry.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficient in Microsoft Office Suite.

Job Description

Calling driven, enthusiastic and motivated counsellors to join our Student Placement team for Canada Destinations.

 Job Description:

  • Provide professional and quality counselling service that meets/exceeds customers' expectations 
  • Achieve the assigned targets by intakes
  • Deliver the pipeline leads and conversion targets by intake
  • Build strong customer relationships through genuine guidance
  • Be 100% compliant with application processes
  • Be a productive and efficient member of the team
  • Effectively implement global priority projects at the country/office level.

Key KPI’s-

  • Achieve targets for Leads, Applications and Finalizations – by intake 
  • Be certified as a counsellor for assigned destinations (pass test every year).
  • Knowledge on Destination Education System. 
  • Ensure delivery of high level of service to students and Destination client institutions.

Student Services:

  • Provide authentic, un-biased and updated information on Destination Institutions and courses and IDP services. 
  • Ensure that students are aware of IDP’s roles and responsibilities and limitations with respect to securing admissions and student visa approval. 
  • Advise students to enrol for IELTS through IDP and provide information on IELTS score requirements for relevant institution and course. 
  • Counsel student walk-ins in reasonable time frame; prioritize students with appointments. 
  • Ensure that all students are informed about the institution application status and the offer/reject letter is forwarded promptly. 
  • Ensure that the students prepare visa documents in a correct manner and timely as per their level of study and intake start date. 

Destination Client Services:

  • Develop sound professional rapport with Destination client institution representatives.
  • Ensure that the team has an appropriate list of students for clients to meet at in-house interview programs. 
  • Ensure appropriate conversions from applicants to invoices for institutions. 
  • Conduct Visa Seminars
  • Conduct Pre Departure seminars to ensure that students are prepared for the Destination student experience. 
  • Liase with banks and other financial institutions for any clarification on documents submitted for visa purposes. 


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