Malvern International

Education - School & Colleges

Conversion Officer

Views: 1838|Published on: Oct 28, 2025

Sales / Public Relations

Mid Level

Full Time

Vacancy: 1

Nepal|

Experience: More than 2 years|

NRs. 45,000 - 60,000 Monthly

Job Description

Roles and responsibilities of this job

Reports To: Admissions Lead -University Partnerships

Critical Relationship: All Team Members, Team Lead, Internal and External Stakeholders

Overall Job Purpose

Responsible for the initial checking of student documents and initial screening calls for students applying to Malvern University Partnership courses. This position will work with the guidance and support of the Admissions Lead -University Partnerships, Director of Student Recruitment, Director of Sales Operations.

Roles and Responsibilities

1. Application management:

Works to exceed new student enrolment targets while maintaining service standards by acting as a bridge of communication, discussion and handling internal concerns/issues.
Create reports related to the day-to-day operations and overall productivity
Review personal performance to meet SLAs and improve accuracy and performance.
Assess initial application documents for suitability for course
Conduct initial screening calls and messaging to check student suitability
Work with colleagues to meet university requirements

2. Student processing:

Meet targets related to student processing
Make phone calls to potential students to assess student credibility and eligibility
Check student documents to assess student credibility and eligibility
Advise students on preparing for a UK student visa
Help support students to understand the nature of a PCI and the importance of prepare
Arrange students pre-PCI checking
Maintain and sort out student databases to make sure all information is correct.
Provide reports on student onboarding process
Assist with the checking and verification of student statuses in line with Immigration legislation/regulations.

3. Supporting with other projects:

During times of lower student enrolment periods you will be assigned other duties
Perform data entry, including updating records and databases
Keep management informed by reviewing and analysing special reports, summarising information, and identifying trends.
Organising meetings, scheduling appointments and arranging follow ups
Any other duties as assigned

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Other Specification

Education: Bachelor’s degree in a related field
Industry Experience: Minimum 2 years of experience

Technical Skills :

Knowledge of CRMs and supportive databases
Proficient in University admissions and registration systems.
Experience working with multiple demands, schedules and work styles.
Sensitivity and ability to handle confidential information. Able to follow GDPR regulations.
Computer and database literacy and proficiency in MS Office (Word, Excel and PowerPoint for digital presentations).
Knowledge of Student study visas.

Personal Qualities:

Confident
Flexible
Detail driven and deadline-oriented
Diligent
Good time-management skills
Good communication skills with ability to converse effectively across cultures
Strong computer literacy

Language Skills :

Fluent in English, High verbal and written both.
Proficient in written and verbal English communication.

Note: Females are highly encouraged to apply. The above list is not an exhaustive list of duties. This position will be expected to perform different tasks as necessitated by their changing role within the Company and the overall business objectives of the company.

Skills Required

Required skills for this job

Communication

Teamwork

Interactive

Documentation and Reporting

Attention to Detail

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 45,000 - 60,000 Monthly

Applying Procedure

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Apply Before: Nov 11, 2025

About the organization

Malvern International

Education - School & Colleges

Kupondole, Lalitpur, Nepal

At Malvern International, we put students at the heart of everything they do. With a focus on preparing students for success at university and in their professional lives, we shape student achievement through engaging teaching, interactive classes and student support.

Our courses are delivered in the UK at our English Language schools in London and Manchester, and in our on-campus embedded International Study Centre at the University of East London and our off-campus International Study Centre situated in Malvern House London.

Our mission is to provide international students essential academic and English language skills, cultural experiences and the support they need to thrive in their academic studies, daily life and career development.

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