Professional Visa and Education Services

Communication Officer

Professional Visa and Education Services

Communication Officer

Professional Visa and Education Services

Communication Officer

Professional Visa and Education Services

Kathmandu

This job is expired 5 years, 8 months ago

Views: 1356

Communication Officer

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 15,000 - 20,000 Monthly
Apply Before(Deadline) : Feb. 06, 2020 23:55 (5 years, 8 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Less than 1 year
Other Specification
  • Fluency in written and Spoken English.
  • Good Knowledge of Communication tools
  • Ability to organize, multitask, priorities and work under pressure
  • Excellent communication skills
  • Detailed Oriented
  • Minimum Intermediate passed in English medium
  • Sense of responsibility and punctuality
  • Ability to multitask, set priorities and manage time effectively.
  • Enthusiasm to lead and set an example to other team members.
  • Previous Experience will add value
  • Salary Negotiable

Job Description

Our Job Requirements are:

  • Manage large amount of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our CRM database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
  • Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail  
  • Strong communication skills along with active listening
  • Familiar with CRM system
  • Customer focus and adaptability to different personality types

This job has expired.

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