Professional Visa and Education Services

Immigration & Education Consultancy

Communication Officer

Views: 43|Published on: Nov 25, 2025

Marketing / Advertising / Customer Service

+2 more

Entry Level

Full Time

Vacancy: 3

Beside Everest Bank, Gairidhara, Kathmandu|

Experience: Less than 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

We’re seeking a Communication Officer who is enthusiastic, detail-oriented, and skilled in both verbal and written communication.

Key Responsibilities

Handle inbound and outbound calls in a professional and timely manner.
Identify client needs, clarify information, research issues, and provide appropriate solutions or alternatives.
Build sustainable relationships with clients through active engagement.
Record all client interactions in the CRM system accurately and comprehensively.
Deal with inquiries via phone and email with courtesy and professionalism.
Achieve both individual and team-based qualitative and quantitative targets.
Ensure proper follow-ups and timely reporting to respective officers.

Why Join Us?

Opportunity to work with an international company with Australian roots.
Exposure to a professional, supportive, and multicultural work environment.
Career growth opportunities in the education and migration services industry.
Be part of a dynamic and motivated team.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Less than 1 year

Other Specification

Bachelor’s degree in any field.
Fluency in written and spoken English.
Good knowledge of communication tools and CRM systems.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills with the ability to work under pressure.
A sense of responsibility, punctuality, and enthusiasm to lead by example.
Ability to multitask and manage priorities effectively.
Prior experience in a communication-related role will be an added advantage.

Quick Highlights:

International company with Australian roots
Dynamic communication-focused role
CRM system training and career growth opportunities
Professional, multicultural work environment
Be part of a motivated and supportive team

Note:

Early morning shifts are required (Mandatory)
Must own and be able to commute using a 2-wheeler (mandatory)

Skills Required

Required skills for this job

Communication

Multitasking

Time Management

Interpersonal Skills

Customer Relationship Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: 2 weeks from now

About the organization

Professional Visa and Education Services

Immigration & Education Consultancy

Thapathali, Kathmandu, Nepal

Established in 2015, Professional Visa and Education Services (ProVisa) is an Australian- owned company with a proven track record of providing exceptional migration and education services in Australia and overseas. With over 1,500+ clients assisted successfully,

ProVisa has built a strong reputation through its commitment to excellence and customer satisfaction.

We are now expanding our Nepal office and looking for full-time, energetic, and motivated team members to join us.

Learn more about us: https://www.provisa.com.au/

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