Professional Visa and Education Services
Immigration & Education Consultancy

Established in 2015, Professional Visa and Education Services (ProVisa) is an Australian- owned company with a proven track record of providing exceptional migration and education services in Australia and overseas. With over 1,500+ clients assisted successfully,

ProVisa has built a strong reputation through its commitment to excellence and customer satisfaction.

We are now expanding our Nepal office and looking for full-time, energetic, and motivated team members to join us.

Learn more about us: https://www.provisa.com.au/

ProVisa has built a strong reputation through its commitment to excellence and customer satisfaction.

We are now expanding our Nepal office and looking for full-time, energetic, and motivated …

Communication Officer

Views: 1789 | This job is expired 1 year, 9 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Putalisadak chowk, Kathmandu, Nepal
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Dec. 28, 2023 23:55 (1 year, 9 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication Customer Service Customer Relationship Management

Other Specification

Fluency in written and spoken English
Good Knowledge of Communication tools
Ability to organize, priorities and work under pressure
Excellent communication skills
Sense of responsibility and punctuality
Ability to multitask, set priorities and manage time effectively
Enthusiasm to lead and set an example to other team members
Work experience in the field of communication would be a plus point

Job Description

Receive a large number of inbound calls, manage outbound calls and report to respective officers on time
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
Build sustainable relationships and engage customers as an when required
Keep records of all conversations in our CRM database in a comprehensive way
Meet personal/team qualitative and quantitative targets
Deal with all inquiries professionally and courteously, on the telephone or via e-mail
Have to use our CRM system to record every day to day activity

This job has expired.

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