Associate Client Service Manager

Position Summary: 

Responsible for ensuring the development of brand strategy, and plan as well as ensuring delivery of the highest quality 360-degree digital marketing solutions & services to clients. 

Position Details : 

• Work closely with the client team to understand the client's business strategy, plans & requirements 
• Work with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams 
• Coordinate with the team to create detailed monthly calendars and finalize with the client team 
• Serve as a resource for the Organisation with respect to translation of client requirements for implementation on various digital initiatives including specific campaign plans  
• Serve as a resource for the Organisation with respect to content creation & structure. The content writing will support the creatives. 
• Support the Organisation to ensure accurate and timely Client delivery through the development process from initial concepts research, artwork creation, documentation, and implementation inclusive of running the campaigns on various digital platforms within the required timeline to ensure best in the class deliverable to all clients 
• Brainstorming and contributing to the Account Team's efforts on brand communication/ strategy for the client 
• Effectively position the company's service offerings with a focus on consistent client retention  
• Supports team to present creative work to clients for approval or modification 

Position Requirements: 

• Experience & exposure to digital marketing concepts as well as hands-on conceptualization & execution of digital marketing campaigns on various digital channels 
• Familiar with digital marketing techniques
• Experience & direction in the development of brand-enhancing 
• 1 to 4 yrs experience in a digital marketing agency or an end user organization in a digital marketing role