Express Eats

Hotels / Resorts / Restaurant

Chief Executive Officer

Views: 2419|Published on: Jun 16, 2025|

General Mgmt. / Administration / Operations

Senior Level

Full Time

Vacancy: 1

Kathmandu|

Experience: More than 7 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Report: Board of Directors/Founders

Background:

A multi-brand cloud kitchen company established in 2021, operating from three key locations in Kathmandu with seven diverse in-house brands. It is redefining the food delivery landscape by combining culinary variety, operational efficiency, and sustainable practices. We are seeking a visionary CEO to drive strategic expansion, brand growth, and operational excellence across Nepal.

Objective of the Position:

To lead the company with strategic vision and operational excellence, expanding its multi-brand footprint, enhancing customer experience, and optimizing resources through data-driven decisions and technology. The CEO will oversee marketing, operations, team leadership, and financial health to ensure long-term sustainability and growth.

Key Responsibilities:

Strategic Leadership & Vision

Define and implement long-term strategic plans aligned with the company’s mission and growth goals.
Identify new market opportunities and revenue streams, including geographic expansion, retail formats, franchising, and new brand launches.
Lead digital transformation, innovation, and data-driven decision-making across the organization.

Operational Excellence

Oversee day-to-day operations, brand performance, supply chain, and delivery logistics.
Set clear KPIs and drive accountability across departments for efficiency, quality, and customer experience.
Promote best practices in food production, hygiene, kitchen workflows, and timely order fulfillment.

Financial Management

Develop and manage annual budgets, forecasts, and P&L responsibilities.
Ensure cost control, optimize unit economics, and maintain healthy cash flow.
Lead fundraising initiatives and maintain investor relations.

Brand & Marketing Leadership

Guide the development of brand identity and ensure consistency across all customer touchpoints.
Lead high-impact marketing strategies in collaboration with the marketing team, including digital media, performance marketing, influencer partnerships, and aggregator relations.
Build customer loyalty through data-driven insights, campaigns, and user experience optimization.

Team Leadership & Culture Building

Build, inspire, and retain a high-performing leadership team.
Foster a values-driven, performance-oriented, and inclusive workplace culture.
Oversee organizational structure, talent development, and succession planning.

Stakeholder & External Relations

Represent company in industry events, public platforms, and regulatory matters.
Build strong relationships with aggregators (e.g., Foodmandu, Pathao), suppliers, partners, investors, and regulatory bodies.
Ensure compliance with local laws, F&B regulations, and food safety standards.

Remuneration:

A competitive salary with performance-based incentives will be offered to the right candidate.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 7 years

Other Specification

Minimum 7 years of experience in the food & beverage, QSR, or e-commerce sector, with at least 3 years in a senior leadership role.
Proven track record of building or scaling a cloud kitchen or food delivery brand is highly preferred.
Expertise in marketing strategy, digital branding, and customer acquisition.
Strong understanding of cloud kitchen technology, delivery models, and consumer behavior in Nepal.
Bachelor’s degree in Business, Marketing, Hospitality, or related field. MBA preferred.

Skills & Competencies:

Visionary leadership with a hands-on, entrepreneurial mindset.
Excellent communication and negotiation skills.
Analytical and data-driven decision-making.
Network within the Nepalese food industry is an advantage.
Ability to lead a diverse team and manage multiple projects simultaneously.

Skills Required

Required skills for this job

Leadership

Interpersonal Skills

Decision Making

Financial Management

Problem-Solving Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jun 30, 2025

About the organization

Express Eats

Hotels / Resorts / Restaurant

Mid Baneshwor

We at Express Eats realize the importance of scrumptious food that does not break the bank. Founded in 2021 after having seen the struggle of not being able to order from multiple cuisines, having limited options and mediocre food, we pride ourselves in being a multi brand cloud kitchen with multiple partners that serve various cuisines.

What makes us different is that we have a specified chef with numerous years of experience for each cuisine making sure that each plate we serve upholds the highest standard that we focus on. Express eats do not only focus on food, but also realizes the responsibility it has for the environment.

Hence, we use a superior packaging which is more efficient and easier while being bio-degradable and environmentally friendly. Guaranteeing, first class customer experience from the moment an order is placed till the last bite, Express eats aims to further grow our foodie family.

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