Executive Search- merojob is looking for a CEO for an OTT (Over-the-Top) music and video content management and streaming company. As the CEO of a company operating an OTT platform that collaborates with ISPs (Internet Service Providers), PSOs (Payment Service Operators), PSPs (Payment Service Providers), including telcos, your role encompasses a range of responsibilities, Key Performance Indicators (KPIs), and Key Result Areas (KRAs).

Job Responsibilities

1. Strategic Leadership
   Develop and communicate the company's strategic direction, aligning it with market trends and business objectives while overseeing its implementation
   
   
2. Partnership Development
   Establish and nurture strategic partnerships with ISPs, telcos, PSOs, and PSPs to enhance distribution channels, billing integration, and payment options for subscribers
   
   
3. Content Acquisition and Curation
   Lead efforts to acquire, license, and curate high-quality content that resonates with the target audience, ensuring a diverse and engaging content library
   
   
4. Technology and Product Innovation
   Oversee the development and enhancement of the OTT platform's technology infrastructure and user experience, focusing on scalability, security, and innovation to stay competitive
   
   
5. Marketing and User Acquisition
   Develop and execute marketing strategies to attract and retain subscribers, leveraging partnerships with ISPs, telcos, and payment service providers for targeted promotions and user acquisition campaigns
   
   
6. Financial Management
   Set financial targets, manage budgets effectively, and optimize revenue streams through subscription fees, advertising, and partnerships, ensuring profitability and sustainable growth
   
   
7. Regulatory Compliance
   Ensure compliance with relevant regulations and industry standards, particularly regarding content licensing, data privacy, payment processing, and telecommunications regulations
   
   
8. Customer Experience and Support
   Prioritize the delivery of an exceptional customer experience, including responsive customer support and user-friendly interfaces, to drive user satisfaction and retention
   
   
9. Risk Management
   Identify and mitigate risks associated with content licensing, payment processing, cybersecurity, and regulatory changes to protect the company's interests and reputation

Key Performance Indicators (KPIs)

1. Subscriber Growth Rate
2. Churn Rate (Subscriber Retention)
3. Average Revenue Per User (ARPU)
4. Content Engagement Metrics (Viewing Hours, Interaction)
5. Partnership Activation Metrics (Number of partnerships established, integration success)
6. Revenue from Partnerships (ISP, telco, PSO, PSP)
7. Customer Satisfaction Scores
8. Platform Uptime and Reliability
9. Regulatory Compliance Adherence

Key Result Areas (KRAs)

1. Business Growth
   Achieve revenue and subscriber growth targets while expanding market presence and penetration through strategic partnerships and innovative offerings
   
   
2. Partnership Management
   Cultivate and manage relationships with ISPs, telcos, PSOs, and PSPs to maximize distribution channels, billing integration, and revenue opportunities
   
   
3. Content Strategy
   Develop and execute a comprehensive content strategy that drives engagement, retention, and differentiation in the OTT market
   
   
4. Technology Excellence
   Ensure the continuous improvement of the platform's technology infrastructure and user experience, driving innovation and competitiveness
   
   
5. Financial Performance
   Maintain financial health by optimizing revenue streams, managing costs, and ensuring profitability in alignment with business objectives
   
   
6. Compliance and Risk Mitigation
   Uphold regulatory compliance and manage risks associated with content licensing, payment processing, cybersecurity, and legal matters
   
   
7. Brand and Marketing
   Enhance brand awareness and market positioning through effective marketing strategies and promotional activities targeting key audiences
   
   
8. Customer Focus
   Prioritize customer satisfaction and loyalty through exceptional user experiences, responsive support services, and personalized offerings

By effectively managing these responsibilities, KPIs, and KRAs, you can drive the success and growth of the company's OTT platform while leveraging partnerships with ISPs, telcos, PSOs, and PSPs to enhance distribution, billing, and payment capabilities.