About the job

Company Description

Zen Edu Hub is dedicated to empowering minds and transforming futures through education. Located in Kathmandu, we offer students unparalleled study abroad opportunities in partnership with top universities worldwide. Our experienced advisors provide personalized support to guide students through every step of their educational journey.

Overview: The Caregiver Program Manager is responsible for overseeing all aspects of the caregiver training program, including operations, marketing, and stakeholder management. This role requires a dynamic leader with excellent organizational, communication, and marketing skills to ensure the successful execution and growth of the program.

Key Responsibilities:

Program Operations:

• Oversee the daily operations of the caregiver training program, ensuring smooth and efficient processes.
• Develop and implement program policies and procedures to maintain high standards of training and service.
• Coordinate with instructors and staff to ensure the delivery of high-quality training sessions.
• Monitor and evaluate program performance, making data-driven decisions to enhance outcomes.
• Manage program budgets, resources, and logistics to ensure cost-effective operations.

Marketing and Outreach:

• Develop and execute marketing strategies to promote the caregiver training program to potential candidates and stakeholders.
• Utilize various marketing channels, including social media, websites, email campaigns, and events, to increase program visibility and enrollment.
• Create engaging content and marketing materials to attract and retain program participants.
• Build and maintain relationships with local and international partners, including healthcare institutions and recruitment agencies.
• Represent Zen Edu Hub Nepal at industry events, conferences, and networking opportunities to enhance brand awareness and program reputation.

Stakeholder Management:

• Serve as the primary point of contact for program participants, providing guidance, support, and addressing any concerns.
• Liaise with external partners, including government agencies, accreditation bodies, and international employers, to ensure compliance and program alignment.
• Foster a positive and collaborative environment among staff, instructors, and participants.
• Conduct regular meetings and updates with senior management to report on program progress and achievements.

Continuous Improvement:

• Stay updated on industry trends, best practices, and regulatory changes in the caregiving sector.
• Identify opportunities for program improvement and innovation to maintain competitive advantage.
• Implement feedback mechanisms to gather insights from participants and stakeholders for continuous program enhancement.

Qualifications:

• Minimum of 3 years of experience in program management, operations, or marketing, preferably in the healthcare or education sector.
• Proven track record of successfully managing and marketing training programs or similar initiatives.
• Excellent communication, interpersonal, and organizational skills.
• Strong leadership and team management abilities.
• Ability to work independently and handle multiple tasks simultaneously.
• Passion for improving caregiving standards and empowering individuals through education and training.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunity to make a significant impact in the caregiving sector.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.