Study Info Centre

Call Center Customer Service Representative

Study Info Centre

Call Center Customer Service Representative

Call Center Customer Service Re…

Study Info Centre

Kathmandu
Key Skills: Customer Service Representatives Phone Etiquette Inbound Marketing Customer-Focused Service Call Center Development

Call Center Customer Service Representative

Views: 619 | Apply Before: 3 days, 17 hours from now

Basic Job Information

Job Category : Others
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Apply Before(Deadline) : Jun. 30, 2024 23:30 (3 days, 17 hours from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Customer Service Representatives Phone Etiquette Inbound Marketing Customer-Focused Service Call Center Development

About the job

The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer. 

Role Description

This is a full-time on-site role for a call centre representivie in Kathmandu. The Sales Assistant will work closely with the sales team and provide customer service to clients. The primary responsibility of the Sales Assistant will be to assist in the sales process, manage customer inquiries, and provide administrative support to the sales team. Additionally, the Sales Assistant will help in coordinating and responding to client inquiries.

Qualifications

  • Interpersonal Skills and Customer Service skills
  • Handel Social Media account
  • Excellent Communication Skills, both oral and written
  • Strong Sales skills
  • Excellent organizational skills
  • Experience in customer service, sales, or a related field will be an asset
  • Bachelor's degree in any field
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and other computer applications

Relevant experience in the education industry will be beneficial.

The call centre representivie should be a team player, detail-oriented, and possess a strong work ethic. The call centre representivie should also have the ability to multitask, prioritize tasks, and work under minimal supervision.

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