Business Support Representative

Views: 1489|Published on: Aug 01, 2019

Marketing / Advertising / Customer Service

+1 more

Entry Level

Full Time

Vacancy: 5

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Maintaining a positive, empathetic and professional attitude toward Clients at all times
Responding promptly to Customers inquiries via various medium
Acknowledging and resolving Clients complaints
Knowing our services inside and out so that you can answer queries from customers.
Keeping records of Customer interactions, transactions, comments and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the Transaction, service process
Ensure customer satisfaction and provide professional Business support
Answers incoming Client's calls regarding service queries and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client
Update Client Database
Work with the management team to stay updated on service knowledge and be informed of any changes in company policies
Focus on Customer Retention

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:Not Required

Other Specification

Must have completed Intermediate level
Must have good communication skills
Must have an excellent personality

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Aug 08, 2019

About the organization

Yatra Sansar Travel and Trek Pvt. Ltd.

Travel Agents / Tour Operators

NayaBazar , Kathmandu

YATRA SANSAR IS WELL ESTABLISHED , RELIABLE AND PROFESSIONAL TICKETING AND TOUR OPERATOR AGENT OF NEPAL WITH EXCELLENT REPUTATION .

The Company is being run by a group of experienced professionals and enthusiastic person. Who have been in the travel-trade sector offering their unique quality tourism services. Ever since its inception, the Company has remained constantly dedicated to the smooth handling of all travel and tour related services with strong convictions on Quality factor as per the need of individual clients and clientele in a most professional manner supported by a team of highly skilled staff and well-equipped modern office systems. The company though has especially been focusing on Air-Ticketing services as well as Inbound and Outbound Tours along with Adventure Sports Activities.