Subisu Cablenet Limited

Branch Manager

Subisu Cablenet Limited

Branch Manager

Branch Manager

Subisu Cablenet Limited

Butwal
Experience: More than 4 years
Key Skills: People Management Expenses Loans Operations Management Financial Responsibilities

Branch Manager

Views: 138 | Apply Before: 5 days, 14 hours from now

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Butwal
Apply Before(Deadline) : Jun. 24, 2024 23:55 (5 days, 14 hours from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 4 years
Professional Skill Required : People Management Expenses Loans Operations Management Financial Responsibilities

About the job

The Branch Manager is responsible for the overall operations of a branch office, including sales, marketing, customer service, and human resources. The ideal candidate will have a proven track record of success in the telecommunications industry and strong leadership and management skills. 

Responsibilities

  • Supervise a team of employees, including sales representatives, customer service agents, and technical support staff.
  • Provide leadership and direction to the branch team, ensuring they are motivated and aligned with company goals.
  • Conduct performance evaluations and provide coaching and development opportunities to staff.
  • Foster a customer-centric culture within the branch, ensuring that all customer inquiries and concerns are addressed promptly and satisfactorily.
  • Monitor customer satisfaction metrics and implement strategies to improve customer experience.
  • Develop and execute sales strategies to achieve branch revenue targets.
  • Identify opportunities for business expansion and growth within the branch's territory.
  • Monitor sales performance and adjust strategies as needed.
  • Ensure that the branch operates efficiently and cost-effectively, adhering to company policies and procedures.
  • Manage inventory and resources to meet customer demand.
  • Prepare and manage the branch budget, monitoring expenses and revenue to ensure profitability.
  • Analyze financial reports and make data-driven decisions to optimize branch performance.
  • Ensure compliance with industry regulations and company policies.
  • Maintain accurate records and documentation related to branch operations.
  • Address and resolve operational issues, customer complaints, and employee conflicts as they arise.
  • Implement solutions to improve branch performance.
  • Generate regular reports on branch performance and provide updates to senior management.

Qualifications

  • Bachelor's degree in business, management, or a related field (preferred).
  • Proven experience in branch management or a similar leadership role within the ISP or telecommunications industry.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledge of ISP products, services, and industry trends.
  • Proficiency in financial analysis and budget management.
  • Ability to work effectively under pressure and meet deadlines.

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