About the job

Calling driven, enthusiastic, and motivated counselors to join our Student Placement team for Australia Destination.

Job Description:

• Provide professional and quality counseling service that meets/exceeds customers' expectations 
• Achieve the assigned targets by intakes
• Deliver the pipeline leads and conversion targets by intake
• Build strong customer relationships through genuine guidance
• Be 100% compliant with application processes
• Be a productive and efficient member of the team
• Effectively implement global priority projects at the country/office level.

• Achieve targets for Leads, Applications, and Finalizations – by intake 
• Be certified as a counselor for assigned destinations (pass test every year).
• Knowledge of Destination Education System. 
• Ensure delivery of a high level of service to students and Destination client institutions.

• Provide authentic, unbiased, and updated information on Destination Institutions and courses and Study Infp Centre services. 
• Ensure that students are aware of Infp Centre’s roles responsibilities and limitations concerning securing admissions and student visa approval. 
• Counsel student walk-ins in a reasonable time frame; prioritize students with appointments. 
• Ensure that all students are informed about the institution's application status and the offer/reject letter is forwarded promptly. 
• Ensure that the students correctly prepare visa documents and timely as per their level of study and intake start date. 

• Develop sound professional rapport with Destination client institution representatives.
• Ensure that the team has an appropriate list of students for clients to meet at in-house interview programs. 
• Ensure appropriate conversions from applicants to invoices for institutions. 
• Conduct Visa Seminars
• Conduct pre--departure seminars to ensure that students are prepared for the Destination student experience. 
• Liaise with banks and other financial institutions for any clarification on documents submitted for visa purposes.