Dish Media Network

Associate NOC Engineer

Dish Media Network

Associate NOC Engineer

Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting.

DishHome strives to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

Associate NOC Engineer

Views: 2704 | This job is expired 10 months, 1 week ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepalgunj and Pokhara
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 18, 2023 23:55 (10 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Interpersonal Skills Communication Troubleshooting
Other Specification
  • Bachelor in computer engineering or computer related field
  • Maximum 1 year of work experience in ISP is preferred
  • Technical understanding of internetworking technologies
  • Knowledge on MPLS technology is preferred
  • Strong written/verbal communication skills
  • Ability to work in a tight schedule
  • Flexible attitude towards work

Job Description

  • Responsible for round the clock monitoring of the network infrastructure
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required
  • Resolve the issue by utilizing documented processes and run books
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
  • Contribute to a daily activity report and support troubleshooting activities as required
  • Ensure ticket handover during shift changes in accordance to operations guidelines
  • Installation and configuration of Enterprise Customers and provide
  • Working on WAN link issue isolation

This job has expired.

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