Hitachi Energy

Associate Client Support Specialist

Hitachi Energy

Associate Client Support Specialist

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation


Associate Client Support Specialist

Views: 2751 | This job is expired 1 year, 11 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 19, 2022 23:55 (1 year, 11 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Video Editing Communication Multitasking Interpersonal Skills MS Office Suite
Other Specification
  • Bachelor’s degree in any discipline or equivalent (Freshers and candidates awaiting results can also apply)
  • Should have an excellent command in written and spoken English
  • Should have sound knowledge of Microsoft Office Applications
  • Basic knowledge of on-screen capture and video editing tools is a plus
  • Flexible to work on morning, day ,evening  and night shifts
  • Flexible to work during weekends and holidays
  • Multitasker and a good team player with ability to handle work pressure

Job Description

  • Work closely with Business Analytics, Development, Quality Control and System Administration teams to ensure resolution of any client issues or questions
  • Act as “first line of defense” for client questions and technical issues
  • Respond to client inquiries with timeliness and professionalism
  • Advocate on behalf of clients and collaborate with other internal teams on process improvements to enhance the client experience
  • Preparation of documents as per the requirement

Besides offering a stimulating learning experience and a competitive pay, Pioneer also offers many benefits and perks including:

  • 5 working days/week
  • Lunch Allowance
  • Travel Allowance
  • Festival Allowance
  • Paid Leaves
  • Social Security Fund
  • Accidental & Medical Insurance Coverage
  • On-site Work Opportunities
  • Global Exposure

This job has expired.

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