Hitachi Energy

Associate Client Support Specialist

Hitachi Energy

Associate Client Support Specialist

Pioneer Solutions Nepal is a wholly owned subsidiary of Hitachi Energy. Hitachi Energy is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centers. With a proven track record, global footprint and unparalleled installed base, Hitachi Energy balances social, environmental, and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid.

We are looking for following professionals to join our Nepal Office Team.

Pioneer Solutions Nepal is a wholly owned subsidiary of Hitachi Energy. Hitachi Energy is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centers. With a proven …

Associate Client Support Specialist

Views: 1952 | This job is expired 5 days, 12 hours ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 19, 2022 23:55 (5 days, 12 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Professional Skill Required : Interpersonal Communication Multitasking Video Editing Microsoft Office Suite
Other Specification
  • Bachelor’s degree in any discipline or equivalent (Freshers and candidates awaiting results can also apply)
  • Should have an excellent command in written and spoken English
  • Should have sound knowledge of Microsoft Office Applications
  • Basic knowledge of on-screen capture and video editing tools is a plus
  • Flexible to work on morning, day ,evening  and night shifts
  • Flexible to work during weekends and holidays
  • Multitasker and a good team player with ability to handle work pressure

Job Description

  • Work closely with Business Analytics, Development, Quality Control and System Administration teams to ensure resolution of any client issues or questions
  • Act as “first line of defense” for client questions and technical issues
  • Respond to client inquiries with timeliness and professionalism
  • Advocate on behalf of clients and collaborate with other internal teams on process improvements to enhance the client experience
  • Preparation of documents as per the requirement

Besides offering a stimulating learning experience and a competitive pay, Pioneer also offers many benefits and perks including:

  • 5 working days/week
  • Lunch Allowance
  • Travel Allowance
  • Festival Allowance
  • Paid Leaves
  • Social Security Fund
  • Accidental & Medical Insurance Coverage
  • On-site Work Opportunities
  • Global Exposure

This job has expired.

Job Action

More Jobs By this Company

Similar Jobs

job_detail_page
Search, Apply & Get Job: FREE