Level: Assistant

Educational Qualification& Experience: At least 10+2 (with excellent and accurate typing skills both in English and Nepali with related experience)

The Assistant TIMS Officer is primarily responsible for receiving payments in the form of cash; validating checks, wire transfer, or credit card transactions in exchange of TIMS Card. You are also responsible for processing refund and exchanges and managing cash drawer. At the end of each shift, you are expected to tally funds and ensure that everything is in order and deposit fund at bank and submit that deposit slip to your in-charge. You will be responsible for managing cash database, where date, receipt number, number and types of TIMS cards, exchange rate and total amount should be clearly mentioned. You must make sure that you can handle difficult customers as well a complex cash register or counting machine.
You will be also responsible for the reading accurate details of all clients, related information, and entered data in prescribed format as well as providing data report to immediate supervisor on daily basis.

DUTIES AND RESPONSIBILITIES:
Duties and Responsibilities of the Assistant TIMS Officer shall be:

1. Cashier

• Greet customers as they arrive at the counter and provide them with information about TIMS card
• Answer customers' questions, and provide information on procedures or policies and get a immediate supervisor if answer doesn’t solve the issue
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Issue Receipts, refunds, credits, of change due to customers
• Count cash money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Calculate total payments received during a time period, and reconcile this with total sales.
• At the end of each shift, deposit funds at bank and submit that deposit slips to Immediate Supervisor
• Compute and record totals of transactions of TIMS Cards
• Submit sales report to immediate supervisor

2. Data Entry Operator

• Prepare source date for entry by collecting documents, opening and sorting mail, compile and sort documents for data entry and check documents for accuracy
• Record data by operating data entry equipment, coding information; resolving processing problems
• Protect organization's value by keeping information confidential
• Accomplish department and organization mission by completing related results as needed
• Transcribe information into prescribed/required electronic format after checked completed work for accuracy
• Store completed documents in designated locations, maintain logbook or record of activities and tasks, and print information when required
• Report to immediate supervisor.
• Study and find any inappropriate or fake details of the clients (tourists), prepare report and submit to immediate supervisor
• Recommend any parameters or initiatives needed to achieve the objectives of TIMS
• Any other task assigned by immediate supervisor