East West Concern

Application Specialist/Sales & Application Specialist

East West Concern

Application Specialist/Sales & Application Specia…

East West Concern is one of the leading suppliers of Healthcare Equipments and Consumables in Nepal.

With a legacy of excellence spanning more than 4 decades, we've been at the forefront of the healthcare industry of Nepal, dedicated to promoting and delivering cutting-edge medical equipment, technologies, services, and solutions that empower healthcare professionals and institutions across Nepal.

East West is proud to represent leading international brands to deliver the highest standards of quality and excellence. The brands we represent are Siemens Healthineers, Drager, Agfa, Karlstorz, Hillrom, Leica and more.

East West is also engaged in numerous other fields like infrastructure development, industrial sectors, with the key field of the company being the healthcare sector. 

East West Concern is one of the leading suppliers of Healthcare Equipments and Consumables in Nepal.

With a legacy of excellence spanning more than 4 decades, we've been at the forefront of the healthcare industry of Nepal, dedicated to promoting and delivering cutting-edge medical equipment, technologies, services, and solutions that empower healthcare professionals and institutions across Nepal.

East West is proud to represent leading …

Application Specialist/Sales & Application Specialist

Views: 937 | This job is expired 1 year, 2 months ago

Basic Job Information

Job Category : Healthcare / Pharma / Biotech / Medical / R&D
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 22, 2023 23:55 (1 year, 2 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Interpersonal Skills Communication Negotiation Teamwork Time Management MS Office Suite
Other Specification

Biomedical engineering (BME) or Bachelor in Medical Lab. Technology (BMLT) or Certificate in Medical Laboratory Technologist (CMLT)

Requirements:

  • Positive attitude, confident and a high competitive drive
  • Strong communication, interpersonal and negotiation skills
  • Willing and able to travel as needed
  • Must be familiar with Microsoft Office Package
  • Initiative and execution oriented
  • Ability to work well on your own and also as part of a team
  • Flexibility to learn new products over time

Job Description

  • Perform and Assist with Installation and Maintenance of ongoing installed diagnostic lab equipment and future installation as well
  • Provide demonstration and application training at the time of installation and whenever required by users (lab technician, doctors etc)
  • Solve Application Issues when oncall
  • Should be flexible to attend minor Break-down calls(hardware related) if required along with just software issue as in -the laboratory equipment the issues are most of the time combined result of software and hardware issue
  • Should be flexible to attend service related call alone when there is emergency and no other service engineers are available
  • Should be flexible to work overtime while attending application issue call/ breakdown call
  • Maintain continuous customer/dealer relationship with politeness and patience while facing any situation while on call
  • Receive and inform new customer requests to particular sales person for information and proposals or quotes
  • Should provide all useful information that is received while on call to the sales person which can help in new possible sales
  • Should be prepared to Participate in customer/distributor/ self trainings(in the country/outside the country) or conferences as required or as may benefit the company’s relations and business development
  • Should be prepared travel out of valley to customer sites to attend application issue calls if required
  • Should be able to maintain communications(via call/mail)with concerned brand authorities(Application/ service individuals) from INDIA/ any other countries if the issues are not solved by self
  • Acts as a liaison between company’s Technical and Operational departments regarding customer/distributor issues and needs
  • Advise the Operational and Technical departments of customer/distributor complaints and concerns seeing that appropriate actions are taken to reach a satisfactory resolution
  • Report to the customer/distributor the actions taken to correct issues and complaints while on call

This job has expired.

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700
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