About the job

Position: Administrative Officer

Location: Bishalnagar, Kathmandu

Employment Type: Full-Time

Salary: NRS. 25,000 – 30,000

Job Summary

We are seeking a highly organized and proactive Administrative Officer to manage daily administrative tasks, oversee front desk operations, and support our growing business in the electric vehicle (EV) charging space. This role is essential in ensuring smooth office operations, coordinating with internal teams, and providing exceptional customer service at our EV charger showroom. The ideal candidate will be detail-oriented, have excellent communication skills, and thrive in a dynamic work environment.

Key Responsibilities

Administrative Tasks

• Manage office operations, including maintaining organized records (physical and digital), filing systems, and documentation.
• Oversee office supplies inventory and ensure timely procurement to support day-to-day activities.
• Prepare reports, presentations, and other administrative documents as required by management.
• Ensure compliance with company policies and procedures in all administrative tasks.
• Assist in planning and coordinating internal meetings, events, or team activities.

Front Desk Operations

• Serve as the first point of contact for visitors at the showroom, providing a professional and welcoming experience.
• Answer phone calls, respond to emails, and handle inquiries related to EV chargers, showroom products, or ongoing projects.
• Maintain a clean and organized front desk area and showroom space.
• Coordinate appointments or meetings with clients visiting the showroom or office premises.

Sales & Project Coordination Support

• Provide administrative support for sales activities by maintaining accurate records of customer inquiries, orders, and follow-ups.
• Assist the sales team in preparing quotations, invoices, and other sales-related documentation.
• Support project teams by organizing schedules, tracking progress reports, and ensuring timely communication between departments.

Customer Service

• Address customer inquiries about EV chargers and services both in person and through email or phone.
• Provide basic information about the products displayed in the showroom and direct technical questions to the appropriate team members.
• Ensure customer satisfaction by promptly resolving minor issues or escalating them to relevant personnel when necessary.

Qualifications & Skills

• Proven experience in an administrative role or as a front desk officer is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills in English; fluency in additional local languages is a plus.
• Ability to multitask effectively while maintaining professionalism in a fast-paced environment.
• Customer service-oriented mindset with strong interpersonal skills.

Ideal Candidate

• Currently pursuing or has completed a bachelor’s degree in Business Administration or a related field.
• 2 – 3 years’ experience in office administration is required.
• Interest or prior experience in the electric vehicle industry is an added advantage but not mandatory.

What We Offer

• A collaborative work environment with opportunities for professional growth.
• Competitive salary based on experience and qualifications.
• Exposure to the rapidly growing EV industry with opportunities to learn about cutting-edge technology and sustainable solutions.