Serene Group

Hotels / Resorts / Restaurant

Admin/HR

Views: 2842|Published on: Jun 14, 2022

General Mgmt. / Administration / Operations

Top Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Purpose: Smooth operation of the program as per the target and goal for the achievement

Indicators Of Success:

Day to day smooth Operation & Admin/HR work
Employee satisfaction and retention
Help achieve goals for candidate and Manager satisfaction
Creating positive brand image(Internal & External)

Areas Of Responsibility:

Participates in the development and implementation of business strategies which are aligned with Company's/Groups overall mission, vision values and strategies.

Develops and implements human resource strategies that support achievement of the goals.
Monitors status regularly and adjusts strategies as appropriate to our Mission & vision.
Assists in the development the annual budget in conjunction with the Executive Committee
Supports on-going compliance training and service brand behaviour by working with managers to develop and implement fresh approaches
Effectively develop and manage the Human Resource department budget

Creates a work environment aligned with brand’s culture

Conducts employee orientation, management and line employee training
Coaches managers on effective ways to motivate employees, communicate performance expectations, manage employee performance and recognize exemplary service
Counsel's managers and employees on effective ways to address and resolve employment related issues and grievances.
Works with managers to develop their leadership skills through one-on-one coaching and formal training courses
Encourages recognition of employee’s contribution by creating and implementing a groups recognition programs

Oversees administration of human resources and benefits issues and ensures adherence to employment related laws

Keeps current on applicable human resources laws including discrimination, health and safety, privacy, etc.
Oversees all union issues and participates in the negotiation of contracts as appropriate or works with management on union avoidance
Maintains all employment records in accordance with the law
Ensures Payroll and Benefits have required information for accurate and timely processing of employee information, as needed participate in local market research of benefits as appropriate.
Work with Legal department to coordinate the company’s response to legal claims regarding the employment relationships
Create, communicate and implement employee related policies and ensure that employees adhere to employment rules and regulations
Create a safe environment for guests, employees and community by creating, communicating and implementing safety, loss prevention and business resiliency standards

Develops and implements strategies and practices which support employee engagement

Take an active role in talent management by recruiting and developing talent necessary to achieve individual/Company's/brand goals and assisting management in selecting qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counselling as needed to achieve performance objectives and reach their fullest potential
Encourage employee professional development by exploring new roles in the Group/company's, and leading the talent management review
Drives employee engagement through the creation, implementation and follow-up of departmental action plans
Communicates and implements the vision for Yes I Can! service to employees
Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork

Adheres to Company's policies and procedures

Keep General Manager promptly and fully informed of all problems or unusual matters of significance
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favourable working relationship with all other company's/groups employees to foster and promote a co-operative and harmonious working environment
At all times projects a favourable image of the company's/groups to the public
Abide by all Brand rules and regulations
Adhere to all Brand policies and procedures
Actively support and promote Workplace Health and Safety within the work environment
Perform any other reasonable duties as directed by the General Manager or his/her designate

Job Specification

Required qualifications for this job

Required Education Level:Graduate (Masters)

Required Experience:Not Required

Other Specification

Minimum of five years of progressive human resources management experience
Master's degree in Human Resource preferred
Prior work experience in a union environment including negotiation and local and regional rules
Able to collaborate effectively with other company's/groups employees and managers to ensure teamwork
Able to resolve conflicts with supervisors and employees

Skills Required

Required skills for this job

Communication

Accounting

Tally Accounting Software

Account Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jun 23, 2022

About the organization

Serene Group

Hotels / Resorts / Restaurant

Yak & Yeti Lane, Beena Marga, Durbarmarg

Welcome to the wonderful world of hospitality!!!

Serene Group of Companies is one of the fastest growing Tourism and Hospitality Business chain primarily based on Kathmandu, providing qualitative services to our valued guests through Serene Travels Pvt Ltd., Serene Car Rental, The Sushi Bar, The Samrat Palace, Serene Wellness, Majestic Lounge Bar & Café and King of Drinks (KOD).

Join us as we are seeking enthusiastic, motivated and energetic personnel for our various openings within hospitality sector. Imagine your bright future ahead with our team as we believe to provide career development opportunities and create your unique journey to success with us.

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