Felt and Yarn

Trading - Export / Import / Merchandising

Account Manager (Sales)

Views: 1900|Published on: Feb 04, 2022

Sales / Public Relations

Mid Level

Full Time

Vacancy: 3

Bhaktapur|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Serve as the lead point of contact for all customer account management matters
Take inquiries and requests from customers and address their needs
Contributes to customer retention by strengthening relationships through account management and maintenance
Serves customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Contacts prospective clients and maintains regular communication with existing accounts
Negotiate contracts and close agreements to maximize profits
Prepare reports, and contracts by collecting and analyzing information
Employ research and data-gathering skills to prepare pricing models, proposals, and presentations
Monitor market trends and adjust sales efforts accordingly
Identify upsell, cross-sell, and promotion opportunities and communicate within the department regularly
Any other relevant duties as required from time to time

Work Hours: 10 a.m. to 5 p.m. (Including half-an-hour lunch break)

Work Benefits

Office-sponsored daily lunch and other benefits
Good work environment
Festive Bonus
Provident Fund
Paid annual leave and sick leave
Paid maternal and parental leaves
MacBook - Because hard worker deserves the best things
Working from home during COVID-19

Applying Procedure:

Do you think you are the right fit?

Send us your resume, photo and design portfolio, and cover letter to [email protected]
Please visit www.feltandyarn.com to know more about us!

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

As Key Account Manager, your core job is to cater assigned pools of clients and solve any query of clients with attention to detail, professionalism, and calmness. Fast, concise and clear communication is key with clients, as is, cross-functional relationships with teams.

Professional experience in a sales, business development, or similar role
Amazing customer service skills
Ability to meet deadlines
Solution-focused mindset
Experience with CRM and project management software (e.g. HubSpot and ClickUp) and MS Office (particularly MS Excel) preferred
Strong written and verbal communication skills
Good attention to detail and organizational skills
A proactive attitude
Ability to work independently to achieve deadlines and with less supervision
General mathematics and pricing skills
Good work ethics and integrity with ability to work with diverse team - Teamwork means dream work

Skills Required

Required skills for this job

Communication

Problem Solving

Accounting

Time Management

Taxation

Good Listener

Relationship Management

Logical Thinking

Attention to Detail

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Feb 13, 2022

About the organization

Felt and Yarn

Trading - Export / Import / Merchandising

Naya Bazar, Kathmandu, Central Development Region, Nepal

Felt and Yarn is a proud provider of premium quality, ethically produced, and eco-friendly handcrafted felt supplies ranging from home decor, cozy shoes, novelty cat caves, rugs, yarns, and many more! Our fine quality wool is processed by hand from local sheep and meticulously dyed and felted into gorgeous and whimsical items with love, from start to finish. Whatever you need, from themed holiday decor, colorful felt balls, to natural cat and dog toys; we have the perfect felted fun for your home.

Our production is centered around employing local household Nepalese women, providing them with training, fair wages, and a safe working environment, by choosing Felt and Yarn you choose to support sustainable, eco-conscious craft and make upskilling the people of our remote villages possible. Thank you, enjoy our soft, colorful products!

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