We are looking for a Visa Support Officer with a minimum of 1-2 years of experience in visa processing or a related field. The ideal candidate will have a solid understanding of visa regulations and requirements, strong organizational skills, and the ability to provide excellent customer support.

Key Responsibilities:

• Assist clients with visa applications, ensuring all required documentation is accurately completed and submitted.
• Provide detailed information and guidance on visa requirements, processes, and timelines.
• Maintain up-to-date knowledge of immigration laws and regulations.
• Review and verify the accuracy of application documents.
• Coordinate with embassies, consulates, and other government agencies as needed.
• Track application statuses and communicate updates to clients.
• Handle inquiries and provide support to clients via email, phone, and in-person.
• Maintain accurate records and documentation for all visa applications.
• Assist in resolving any issues or delays in the visa process.
• Conduct regular follow-ups with clients to ensure smooth processing of applications.

Qualifications:

• Bachelor’s degree in International Relations, Business Administration, or a related field.
• 1-2 years of experience in visa support, immigration services, or a related role.
• Strong understanding of visa regulations and immigration processes.
• Proficiency in English, both written and verbal.
• Excellent organizational and time-management skills.
• High attention to detail and accuracy.
• Strong customer service skills and a client-oriented attitude.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and relevant software applications.

Preferred Skills:

• Experience working with immigration consultants or travel agencies.
• Familiarity with various visa categories and country-specific requirements.
• Additional language skills are a plus.

Working Days: 5 Days a Week