Department: Commercial

Unit: Corporate Communication

Reporting to: Chief Commercial Officer (CCO)

Main Responsibility Areas:

• Develop deep relationships with key industry editors, media personnel and journalist to maximize the quality and frequency of exposure consistent with company goals and objectives
  
• Drive, monitor and react to traffic, engagement and conversations online including potential reputational crisis
  
• Support to develop the overall Corporate Communications strategy, and help execute and manage all communications (internal and external) in Ncell to ensure positive corporate image among internal and external stakeholders
  
• Develop sustainability and annual reports as and when required.
  
• Develop and manage CSR initiatives to deliver a strong CSR brand in Nepal.
  
• Understand Business Focus Areas and requirements, and give recommendations from Corporate Communications point of view enabling organization to deliver its planned objectives
  
• Get updated with latest information linked to Ncell, and regularly recommend and guide Business Units ensuring organizational objectives are achieved
  
• In close coordination with Business Units, understand requirements from Corporate Communications and contribute towards the same enabling them to attain their planned objectives
  
• Help to direct and supervise all external and internal communication ensuring a positive corporate image
  
• Support the CCO to review and update external and internal communication policy in line with Management and Group Guidelines
  
• Help to plan and direct external and internal communication channel and methods for effective information transmission in line with business requirements
  
• Ensure management of intranet in liaison with IT, and update information on Intranet in coordination with Business Units, ensuring effective communication within the company
  
• Ensure initializing and writing company news to be published in the external press and within Ncell ensuring effective communication and positive corporate image
  
• Support the MD who is the primary interface of the company to manage media relations
  
• Support in all internal and external communication-related tasks assigned by CCO from time to time
  
• Forge collaborative dialogue with media houses ensuring a good rapport with Ncell
  
• Contribute and lead cross-functional project teams providing strategic inputs to ensure positive corporate image
  
• Attend cross-functional meetings to understand internal customers’ requirements at a broad level and plan strategies ensuring effective service delivery from Corporate Communication perspectives
  
• Regularly review planned performance in line with agreed KPIs, and provide guidance and directions to all the reporting colleagues ensuring departmental objectives are met
  
• Build the capabilities of team members and ensure adequate training and guidance to direct their work activities to achieve the company’s goals
  
• Help ensure smart spending, zero-based budgeting and revenue focused planning in Corporate Communication vertical