Tour Manager

• Liaising with finance department 
• Handling online agency portals and achieving the target 
• Website updates: fixed departure dates, trips and contents 
• Ground handling/Logistics (Airport pick up/drop-meeting clients) 
• Liaising with suppliers/agents 
• Reservations (Hotels, Transportations) 
• Liaising with trekking partners & clients 
• Sales and costing of tailor-made inquiries
• Managing and Leading team in a group business 
• Ensure customer satisfaction. 
• Develop and expand business in the related account to continuously generate revenue and  enhance profitability of the company 
• Sales operation of the account from lead to cash. Exceed KPI given for the account. • Presentation and organization of customer activities to support in brand building and customer  satisfaction 
• Customer issue resolution and co-ordination till closure 
• Customer/competitor/market information collection, analysis and reporting 
• Support and co-ordinate product/solution team to make the solution acceptable to customer 
• Bidding support, contract negotiation and project participation Liaising with suppliers/agents 
• Working experience of 3 years in trekking/adventure company 

Note: 

• Only candidates meeting the above criteria are encouraged to apply 
• All the applicants are requested to go through our privacy policy by clicking on the link below  before applying
• No bar in salary for the deserving candidate.