Sherpa Hospitality Group
Hotels / Resorts / Restaurant

Sherpa Hospitality Group (SHG) is a management company that is home to one of Nepal’s legendary mountain travel, hospitality, and experience. Sherpa Hospitality Group connects people to extraordinary places, seamlessly blending cultural heritage with sustainable practices to create meaningful and unforgettable experiences. For over 30 years, it has been a trailblazer in Nepal’s tourism industry. Today, the portfolio includes luxurious properties such as Shinta Mani Mustang, Mountain Lodges in the iconic Annapurna and Everest regions, Kasara in the lush landscapes of Chitwan, and Hokke Lumbini, situated in the birthplace of Buddha

Ticketing Officer

Views: 209 | Apply Before: 1 week, 5 days from now

Basic Job Information

Job Category	:	Hospitality > Travel agents and Ticket sales, Hospitality/ Travel/ Ticketing/ Tour
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Aug. 28, 2025 23:55 (1 week, 5 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Customer Handling Attention to Detail Communication Amadeus Ticketing

Other Specification

Bachelor’s degree in Travel & Tourism, Hospitality, or a related field (preferred).
1–2 years of experience in flight reservations and ticketing.
Proficiency in the Amadeus GDS system (mandatory).
Strong communication skills (written & verbal).
Attention to detail and accuracy in bookings.

Job Description

The Ticketing Officer for Thamserku Travel, part of the renowned Sherpa Hospitality Group is responsible for handling all reservation inquiries and bookings, ensuring accuracy, handling flight reservations, ticket issuance, re-issuance, cancellations efficiency, and a high level of customer service. This role plays a vital part in maximizing occupancy, revenue, and guest satisfaction by managing reservations through Amadeus and other communication channels.

Key Responsibilities:

Handle travel reservations, including flights, hotels, tours, visas, insurance and transportation for clients.
Respond to customer inquiries via phone, email, or in person, providing accurate and timely information.
Process bookings, confirmations, cancellations, and modifications efficiently.
Maintain an up-to-date database of clients, bookings, and travel itineraries.
Keep up-to-date record of daily sales and transactions
Provide clients with accurate fare quotations, schedules, and seat availability.