Ticketing Officer

Raintree Tours and Travel Pvt. Ltd. is a local investment and a prominent tour operator managed by experienced professional team handling outbound and inbound travel business. Furthermore, the company provides recreational and business travellers with professional service and consultation. RTTPL will position itself as a specialist in the field of cultural and adventure travel with the team of professional and expert trekking and tour guide with the long experience in tourism sectors.

Ticketing Officer

Views: 1220 | This job is expired 4 hours ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Senior Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Jyatha Marg , Kantipath Kathmandu
Offered Salary : NRs. 30,000.00 - 40,000.00 Monthly
Apply Before(Deadline) : Aug. 17, 2022 23:55 (4 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 8 years
Professional Skill Required : Interpersonal Management Communication Problem Solving Microsoft Office Suite Organizational

Job Description

Position Summary:

The company is looking for a "Ticketing Officer" with excellent communication skills, both written and verbal. The position holder is expected to have knowledge regarding ticketing-related legislation and good insight into the ticketing process. 

We are looking for a skilled Ticketing Officer who will help passengers to plan their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations and calculates the expenses and sells tickets to the passengers.

Duties and Responsibilities: 

  • Your responsibilities will entail giving advice to clients, booking flights (Domestic and International)/ issue tickets, reservation of hotel via system worldwide
  • Collect PNR’s, issuing tickets, re-scheduling, hotel bookings, and cancellations
  • Collect and check documents as per country specific requirements. Handle ticketing enquiries including airfare quotations, reservations, and e-Ticket issuances.
  • Working closely with leisure and corporate clients, airlines, travel agencies, transport, and other service providers. You will build strong, professional working relationships with them and all your main clients
  • Answer inquiries regarding information such as schedules, availability, procedures and policies. Also, assist with all travel documents, which clients might request for their travel plans.
  • Plan routes and compute ticket costs. You must handle complain and obtain feedback from customers along with upgradation of customer service.
  • Determine whether the ticket is available on the required date requested by customer or not.
  • Prepare customer invoices and accept payment.
  • Follow up with airlines companies for refunding and capping tickets.
  • This is a very diverse role and would vary from situation to situation.

Required Skills:

  • Graduate or postgraduate (out of 6-8 years, at least 3 years of experience in IATA Travel in ticketing).
  • Minimum 6 to 8 years of experience required
  • To qualify for this role, you must have previous travel ticketing experience (IATA trained /experienced in IATA accredited Travel Agency)
  • You should have vast experience and knowledge in the airline, travel agencies and holidays industry
  • Fluent English speaking with convincing skill and excellent written communication are required with knowledge of other languages an advantage
  • Command of Galileo, Amadeus and Sebre reservations
  • Handling and issuing tickets and also visiting to different organization for marketing effectively and efficiently
  • Command of MS Office Applications (MS Word, excel etc.), internet and email, power point presentation.
  • You must have good management skills.
  • You should have charming and outgoing personality and pleasing voice
  • Ability to work extended hours under varying work schedules and frequently meet rigid deadlines
  • Ability to work a flexible schedule, including days, evenings, weekends and holidays
  • Ability to read instructions, directions, letters, memos and other written materials
  • Ability to converse orally and utilize standard telephones to receive and communicate information with staff and clients
  • Increase sales to support management on increasing its revenue
  • Excellent communication and interpersonal skill

NOTE: Two-wheeler license holder and two-wheeler holder are preferred

 "Shortlisted candidates are required to attend the interview. The company retains the right to reject the application without assigning any reason whatsoever." 

This job has expired.

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