Ticketing Officer
Global Service Travel

GLOBAL SERVICE TRAVEL PVT. LTD specialized in outbound tour packages and come to be a haven that fosters the dreams of people to escape from the humdrum and monotony of their everyday lives to go somewhere far away, somewhere novel and somewhere beautiful, thereby revitalizing their senses, replenishing their spirits and rejuvenating their lives to start afresh again.

Ticketing Officer

Views: 1831 | This job expired 1 month, 3 weeks ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 24, 2019 23:55 (1 month, 3 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Other Specification

Academic Qualifications:

  • Graduation/ Under Graduation

Work Experience:

  • Minimum 1 year of experience in the related field.

Essential skills, abilities and knowledge:

  • Positive attitude
  • Active listening
  • Enthusiastic
  • Essence of ownership
  • Pressure management
  • Good communication skills
  • Time management
  • Interpersonal
  • Maintaining office morale
  • Friendly, confident, cooperative and energetic
  • Masic typing and computer skills
  • Ability to perform basic mathematics
  • General knowledge of geography
  • Ability to work without close supervision

Job Description

Reporting to:  CEO /Head of Department                                        

Department:  Inbound/outbound

Purpose of the position:

To coordinate with all the official ticketing procedures by providing the supplemental administrative supports and coordinate with all airlines and offices as per requirement.

Responsibilities and duties:

The Ticketing Officer is responsible for:

  • Book flight tickets for clients and customers in accordance with their requests
  • Book bulk tickets for package tours
  • Provide client with travel information and ticket booking details.
  • Organize, schedule and book traveling tickets in accordance with individual travel plans
  • Issue tickets and quote correct fares and tariffs, to maximize customer satisfaction and minimize customer complaints on a daily basis
  • Collect appropriate fares from customers upon delivery of travel tickets
  • Consulates and inform to other co- worker and make them update always
  • Deal with customer professionally and provide all relevant information if required and assist them on genuine way
  • Follow up the clients regarding their issuance of ticket and reminding the time schedule
  • Keep data of each and every client if they take any services related with the department
  • Dealing with payments like collecting and processing payments and forward to finance department
  • Keeping clients up to date with any changes and making alternative arrangements for customers
  • Coordinating all the staffs regarding the ticketing
  • Maintain files and control records of all clients to whom tickets are issued
  • Prepare and execute actions plans, which increase reservation sales and associated business
  • Any others specified by the Management
  • Handling the inquiries related to domestic and international air ticketing
  • Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation, rescheduling and reissuing of air tickets

Applying Procedure:

Interested candidates are required to send their updated resume to [email protected]


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