Suroshani Holidays

Ticketing Head ( Inbound/Outbound)

Suroshani Holidays

Ticketing Head ( Inbound/Outbound)

Suroshani Holidays is a holiday maker with one stop solution for travel and tour Market, is established by experienced entrepreneurs who has been actively involved in Tourism and Hospitality industry for more than two decades.

Ticketing Head ( Inbound/Outbound)

Views: 773 | This job is expired 1 week, 6 days ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 26, 2022 23:55 (1 week, 6 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Interpersonal Communication Sales Time Management
Other Specification
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Knowledge of ticket office workflow patterns
  • Strong interpersonal skills, flexibility and customer service orientation
  • Knowledge of planning and scheduling techniques
  • Fluency in Nepali and English
  • Excellent command of English writing, listening and speaking
  • Highly proactive in communication with the internal teams, Service provider and Trade partners
  • A team player with positive and can-do- attitude
  • Forward thinking and finding solution keeping in the best interest of clients
  • Committed and Flexible to adapt in changing environment of the company
  • Ready to work under pressure and longer hours in the high seasons
  • Strong organizational skills and ability to multi-task, attention to detail is must

Job Description

  • Handling International flight Ticket queries over calls and emails.
  • Making reservations and ticketing using GDS systems and other carrier portals
  • Meeting clients demand as in special request like seat allocation, meal preference, unaccompanied minor, arrangements for a stretcher, wheelchair, travel insurance, etc
  • Processing Clients request like full ticket cancellation, partial refund, reissue, etc. as per each and every airline ticketed fare rule
  • Informing passengers if there is any change in the ticketed flight schedule
  • Prepare cost-effective travel plans and provide excellent customer serviceOther services as instructed by the company's manager

Note: Female candidates are highly encouraged to apply

This job has expired.

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