The Terminal Manager at ICP Nepalgunj assumes the senior-most leadership role, overseeing the entire operations, profit and loss ownership, and ensuring the seamless functioning of the Integrated Check Post at the Indo-Nepal border. This role requires a strategic and dynamic leader with a strong focus on operations, security, revenue generation, and stakeholder coordination.

Key Responsibilities:

1. Profit & Loss Ownership:

• Oversee the financial performance of ICP Nepalgunj, ensuring profitability and cost-efficiency.
• Develop and implement strategies to optimize revenue and control costs.

2. Operations Management:

• Manage traffic, yard, warehouse, gate complex, and mechanical handling equipment operations.
• Ensure smooth, round-the-clock terminal operations.
• Implement process improvements and automation for operational efficiency.

3. Security Measures:

• Implement and manage security measures to ensure the safety of terminal operations and assets.
• Coordinate with security agencies to maintain a secure environment.

4. Contractor Management:

• Handle relationships and operations with contractors. 
• Supervise revenue collection from empty and loaded vehicles and maintain public relations with terminal users.

5. Commercial Operations:

• Oversee commercial operations to optimize revenue generation.
• Focus on revenue maximization and marketing efforts in Nepal.
• Achieve company-set sales targets.

6. Stakeholder Coordination:

• Coordinate with the Indian Embassy, trade bodies, and local Nepal government authorities like CDO and Local Police.
• Collaborate with Land Ports Authority of India, India Customs, operators of ICP Rupaidiha, BSF & APF.
• Engage with Nepalgunj Chamber of Commerce, Nepal Customs, and Agent’s Association.
• Coordinate with the local NITDB office, Nepalgunj, Banke.

7. Cost Control:

• Implement cost control measures for efficient operations.
• Ensure zero revenue leakage and monitor daily cash collection, vendor management, and anti-theft practices.

8. Business Development:

• Lead business development initiatives for growth and expansion.
• Obtain trade information for strategic planning.

9. Administration and General Management:

• Manage general administration, issue official letters, and oversee pantry, housekeeping, conservancy, and office expenses.
• Ensure adherence to company Standard Operating Procedures (SOPs).

10. Human Resources Management:

• Manage payroll processes and attendance records.
• Develop duty rosters for staff scheduling.
• Motivate and lead staff to maximize output.

11. Guest House Management:

• Manage guest house facilities to accommodate business-related visitors.

12. Corporate Communication:

• Issue official letters and manage corporate communication.
• Ensure clear and effective communication within the organization and with external stakeholders.

13. Operational Efficiency:

• Monitor job orders for timely and efficient completion.
• Generate operational MIS reports.
• Provide IT support for operational efficiency.
• Conduct stock keeping and physical verifications.

14. Estate Management:

• Manage staff quarters and estate-related matters.
• Oversee conservancy efforts for cleanliness.

Qualifications:

1. Educational Background:

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• MBA or relevant postgraduate degree preferred.

2. Experience:

• Minimum of 5 years of experience in a related or similar role.
• Proven track record in P&L management, operations, and business development.

3. Skills and Competencies:

• Strong leadership and commanding presence to control and motivate staff.
• Dynamic personality with active body language.
• Excellent verbal and written communication skills.
• Diplomatic and able to handle complex stakeholder relationships.
• Technical knowledge of administration, operations, commercial P&L ownership, and marketing strategy.
• Basic IT proficiency.
• Ability to implement and oversee security measures.
• Strong PR skills to maintain public relations and engage with various associations.
• Loyalty and commitment to maintaining confidentiality and secrecy.

4. Personal Attributes:

• High level of integrity and professionalism.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and handle multiple tasks.
• Strategic thinker with a focus on long-term goals.

Annual CTC: As per profile

Reports to: Executive Director