Primuson

Telemarketing Representative

Primuson

Telemarketing Representative

Primuson

Telemarketing Representative

Primuson

Kathmandu, Central Development Region, Nepal
Key Skills: Problem Solving Skills Multi Tasking Ability Communication

This job is expired 7 years, 3 months ago

Views: 928

Telemarketing Representative

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer Relation, Customer Support, Telemarketing
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu, Central Development Region, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 31, 2018 23:55 (7 years, 3 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Problem Solving Skills Multi Tasking Ability Communication
Other Specification
  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Should be able to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Job Description

  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.
  • Effectively manage large amounts of incoming email/chat/calls.
  • Identify and assess customer’s need to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.

      Benefits we provide:

  • Attractive Salary
  • Free Lunch & snacks facility
  • Internal and External Learning and Training Opportunity
  • Overtime paid for extra hour work done
  • Transportation Facility for shift basis job
  • Periodic team building activities
  • Employee engagement program
  • Friendly environment
  • Performance related bonus

This job has expired.

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