The British College
Education - School & Colleges

Founded in 2011, The British College offers world-class education for aspiring students in Nepal to gain internationally-recognised qualifications from their two partner British Universities: the University of the West of England (UWE) and Leeds Beckett University (LBU).

We have successfully established a distinctive identity as the pioneering global college in Nepal and offer reputed UK degrees and courses that are relevant to the current job market, and enhance the employability of each and every student.

Our aim is to provide students with a global learning experience and worldwide opportunities. We are further defined by our local-to-global approach in the provision of our degrees and courses which are staffed by tutors and administrative personnel from the UK and Nepal. In this way, the College provides premium education that compels students and staff to be globally-minded - a notion which is further encouraged by the multinational companies involved in our student exchange programmes and internships.

We also believe that supporting and interacting with the local community is an integral part of student life, and we are committed to achieving excellence in our research and upholding the highest standards of integrity.

We have successfully established a distinctive identity as the pioneering global college in Nepal and offer reputed UK degrees and courses that are relevant to the current …

Telemarketing Officer

Views: 2411 | This job is expired 3 years, 9 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Telemarketing
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Thapathali, Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Sep. 16, 2021 23:55 (3 years, 9 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication Time Management Problem Solving Negotiation Multitasking

Job Description

Reports to: Operations Director
Company: TKG/TWI (Sister company of The British College)

Duties and responsibilities

Cold call and answer incoming calls from potential students
Use scripts to provide information about college courses, prices etc. and the offers if any.
Make outbound calls to recruit prospective students from the point of inquiry to enrollment.
Each night work toward making more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counsellors.
Follow up with any situations that may require additional information
Seek to consistently expand knowledge of University academic and extracurricular programs to be able to counsel students within their area of interest and provide correct information regarding such areas.
Utilizing the college’s CRM in support of a quality prospective student experience.
Creating and maintaining accurate records for all interactions with potential students.
Strong customer service skills and an understanding of customer service concepts

Qualifications

Minimum Bachelor’s Degree
Proven experience as a telemarketer or similar sales/customer service role.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Preferred Skills

Excellent command of English (Both written and spoken ).
Excellent communication and presentation skills
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
Strong persuasions skills and computer skills
Time management skills and ability to work under pressure
Honesty, integrity, reliability and the ability to maintain confidentiality

Notes: The job description sets out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the associate is expected to be flexible in the range of responsibilities he/she undertakes.

Working Hours: 12-8 PM (UK/US Shifts) - 1
Working Hours: 10:30 PM - 6:30 PM - 1

Applying Procedure:

Interested candidates are requested to send their CV along with their cover letter to [email protected]. Please specify the position applied for in the subject line in the email.

Please visit our website for further inquiry at https://www.thebritishcollege.edu.np/pages/tbc-vacancies/3/13

OR,

This job has expired.

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