DHL Express Nepal
Logistic / Courier/ Air Express Companies

DHL Group is home to two strong brands: DHL and Deutsche Post. Our international service portfolio includes mail and parcel, express, freight transport, supply chain management, and e-commerce logistics solutions.

Tele- Credit Control Agent

Views: 2031 | Apply Before: 4 days, 3 hours from now

Basic Job Information

Job Category	:	Accounting / Finance > Collection, Credit review/analysis
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Sinamangal, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	May. 10, 2025 23:55 (4 days, 3 hours from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Age	:	Less than 30 years
Professional Skill Required	:	Finance Interpersonal Skills Communication Analytical Reporting

Other Specification

Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
Analyzes and resolves complex cross-functional issues.
Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
Typically requires Bachelors degree in related field or equivalent degree
Minimum 1 years of experience in related field
Nationality: Nepali, must be based in Nepal

Job Description

interface with medium and small size customers to actively and aggressively solve credit and billing problems in a timely manner.
Retrieve invoices and/or airway bills on request and send to customers.
Ensure special billing requests by customers are met, e.g. costing, shipper reference, etc.
Spend at least 90% working time on collection calls.
Engage in collection of receivables via phone.
Maximise collection of payment from all customers in a timely and professional manner.
Research unallocated cash for posting to debtor ledger.
Maintain efficient records of collection activities.
Monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.
Assist in the dispatch of invoices, airway bills, reminders and finance charge letters.
Co-ordinate with related billing & sales parties to resolve billing discrepancies within 24 hours.
Monitor credit limit of accounts to ensure proper action is taken
ensuring correct calculation of TDS from customers, follow ups for timely depositing of TDS with the Inland Revenue Department, and correctly allocating deposited TDS against open TDS amounts in SAP. Around 50% of the total customer deducts TDS.
Conducting balance confirmations for regular fiscal years and support in full audits with regards to receiving balance confirmation of previous fiscal years.