Technical Writer


Technical Writer

RV LIFE strives to create strong and well-guided communities in a select group of verticals. We operate one of the largest user-centric communities online with over 1.25 million members throughout our communities today, and continued growth into the future.

Technical Writer

Views: 2164 | This job is expired 8 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Offered Salary : NRs. 100,000.00 - 150,000.00 Monthly
Apply Before(Deadline) : Mar. 30, 2023 23:55 (8 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year

Job Description

RV LIFE is currently looking for a Technical Writer  to join our fun and friendly team. As a Technical Writer, you are an advocate for the customer. You simplify highly technical concepts, both on the user interface and in the technical documentation. You provide easy-to-follow guides to assist end users and contribute to UI improvements that make our software easier to use.

You will begin by rewriting our existing user guides.  Over time, you will work with all the stakeholders in the development process: designers, software engineers, product owners, support agents, and even company executives. Balancing their needs, communicating, and collaborating are the most challenging and rewarding aspects of this position.

We need someone who can:

  • Write American English at a native or native-like level
  • Understand complex concepts quickly and explain them simply
  • Write the needs of our users and adhere to a style guide
  • Write concise, clear, friendly documentation and UX copy
  • Work well with our diverse team in a multicultural environment
  • Provide clean, actionable feedback to design and product teams
  • Prioritize customer pain points based on input gathered from many different sources (support tickets, internal feedback, app store reviews, etc.)
  • Map out and create how-tos for personas based on the most common scenarios experience in our platform
We hope to find people with:

  • Experience with tools and content architecture
  • Experience with collaborative writing
  • The ability to work independently or with minimal supervision

This job has expired.

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